Generative AI SaaS Commercial Account Executive UKI

Zendesk, Inc.

Dublin

Hybrid

EUR 90,000 - 140,000

Full time

14 days+

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Job summary

Zendesk is seeking an experienced Commercial Account Executive for the UK and Ireland markets. You will own the full sales lifecycle, prospect strategically, and close complex deals, while expanding relationships and introducing AI-powered solutions to new and existing customers.

You will engage C-suite and VP executives, articulate business value, and drive revenue growth through effective cross-selling and renewals.

Qualifications

BA/BS degree or equivalent experience required.
At least 4 years of B2B sales or solution engineering experience in SaaS.
Experience selling in UK/Irish market.
End-to-end deal management from lead gen to contracting.
Strong engagement with C-level and VP executives.

Responsibilities

Drive top-line revenue by acquiring new commercial customers and expanding accounts.
Own the full sales cycle from prospecting to closing.
Manage and nurture relationships for satisfaction, retention and strategic partnerships.
Advise executives on Zendesk’s AI-powered platform value and impact on business objectives.
Cross-sell additional products to existing customers to grow revenue.
Leverage data and intents to build a robust pipeline and forecast accurately.
Lead complex sales cycles with value-based storytelling and competitive win strategies.
Develop territory/account plans and exceed quarterly revenue goals.
Collaborate with internal teams to optimize sales execution and strategy.