Generative AI SaaS Account Executive, UKI

Ultimate.ai; Dublin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Zendesk is seeking a Commercial Account Executive for the UKI region to drive new business and expand existing partnerships with a focus on Generative AI solutions. You will own the entire sales lifecycle, engage with C-level stakeholders, and collaborate with internal teams to refine sales strategies.

You will operate in a hybrid model, traveling as needed, and play a pivotal role in delivering customer-value through AI-powered capabilities across commercial accounts.

Qualifications

• BA/BS degree or equivalent experience required.
• At least 4 years of B2B sales or solution engineering experience in SaaS.
• End-to-end deal management from lead to contracting.
• Experience selling in the UK/Irish market.
• Expertise navigating complex sales cycles with proof of concept stages.
• Proven ability to engage with C-level and VP executives.
• Knowledge of AI/ML concepts and Generative AI applications.
• Experience expanding customer relationships and renewals.

Responsibilities

• Drive top-line revenue by acquiring new commercial customers and expanding accounts.
• Own the full sales cycle from prospecting to closing.
• Manage relationships for maximum satisfaction, retention and strategic partnerships.
• Present value of Zendesk's AI-powered platform to executives.
• Cross-sell additional products to existing clients.
• Leverage data and intents to improve new business pipeline and retention.

Skills

B2B sales

SaaS sales

End-to-end deal management

C-level engagement

AI/ML knowledge

Territory/account planning

Education

BA/BS degree or equivalent

Tools

Salesforce

Clari

Gong

Groove

Job description

Zendesk is seeking a Commercial Account Executive for the UKI region to drive new business and expand existing partnerships with a focus on Generative AI solutions. You will own the entire sales lifecycle, engage with C-level stakeholders, and collaborate with internal teams to refine sales strategies.

You will operate in a hybrid model, traveling as needed, and play a pivotal role in delivering customer-value through AI-powered capabilities across commercial accounts.