Front Office Supervisor - Grow Your Hospitality Career

Dalata Hotel Group plc; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Free meals on duty

50% Off F&B

Employee room rate

30% off Friends & Family rate

Extra annual leave days

Employee Assistance Programme

Cycle to Work

Pension access

Dalata Academy development

Staff team events

Job summary

Dalata Hotel Group is seeking a proactive Front Desk professional to welcome guests, assist with efficient front office operations and promote hotel services. You will collaborate with management to maintain morale and ensure smooth cash handling.

The role requires a customer-focused approach, strong organisational skills, and the ability to work both independently and as part of a team in a busy hotel environment.

Qualifications

• Experience in a similar front office or hospitality role.
• Excellent organisational skills and delegation ability.
• Warm, friendly, and approachable demeanor with guests and staff.
• Ability to work independently and as part of a team.

Responsibilities

• Greet guests warmly and ensure courteous welcome throughout their stay.
• Assist in efficient, effective front office operations.
• Collaborate with management to maintain strong team morale.
• Monitor cash transactions, floats and till procedures per policy.
• Ensure front desk staffing meets demand, especially busy periods.
• Promote hotel outlets and sales/promotions to guests.

Skills

Customer service

Front desk operations

Team collaboration

Organisational skills

Job description

Dalata Hotel Group is seeking a proactive Front Desk professional to welcome guests, assist with efficient front office operations and promote hotel services. You will collaborate with management to maintain morale and ensure smooth cash handling.

The role requires a customer-focused approach, strong organisational skills, and the ability to work both independently and as part of a team in a busy hotel environment.