Front Office Manager

Noel Recruitment Incorporated Ltd.; Galway; On-site; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Career progression

Professional development

Staff discounts

Employee benefits

Supportive management

Job summary

The Noel Group is partnering with a prestigious client to recruit a Front Office Manager for a luxury boutique hotel in Ireland. The role oversees day-to-day Front Office operations, leads the reception team, and maintains high service standards to ensure a seamless guest experience from arrival to departure.

The successful candidate will manage reservations, check-ins, and check-outs, drive service excellence, and collaborate with other departments to deliver outstanding guest satisfaction in a

Qualifications

• Experience in Hospitality.
• Experience in the same role.
• Right to work in ROI (Ireland).
• Strong leadership and communication skills.
• PMS experience with hotel systems.
• Excellent organisational and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage the daily operations of the Front Office department.
• Lead, train, and motivate the reception team.
• Ensure exceptional guest service and satisfaction.
• Oversee reservations, check-ins, and check-outs.
• Handle guest feedback and resolve issues professionally.
• Ensure compliance with hotel policies and procedures.
• Monitor departmental performance and drive service excellence.
• Collaborate with other departments to ensure smooth operations.

Skills

Hospitality experience

Front office experience

Leadership

PMS experience

Customer service

Fast-paced environment

Tools

Hotel PMS

Job description

Role: Front Office Manager
Location: Boutique Hotel, Ireland
Salary: €38,000

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Front Office Manager in a luxury boutique hotel.

This role is responsible for overseeing the day-to-day operations of the Front Office department, ensuring a seamless guest experience from arrival to departure. The successful candidate will lead the reception team, maintain high service standards, and support the overall success of the hotel.

Key Responsibilities

• Manage the daily operations of the Front Office department.
• Lead, train, and motivate the reception team.
• Ensure exceptional guest service and satisfaction.
• Oversee reservations, check-ins, and check-outs.
• Handle guest feedback and resolve issues professionally.
• Ensure compliance with hotel policies and procedures.
• Monitor departmental performance and drive service excellence.
• Collaborate with other departments to ensure smooth operations.

Requirements

• Must have experience in Hospitality.
• Must have experience in the same role or be ready to step forward in the career.
• Living in Ireland and have the right to work in ROI.
• Visa and Relocation packages are not provided.
• Strong leadership and communication skills.
• Experience with hotel property management systems.
• Excellent organisational and customer service skills.
• Ability to work in a fast-paced environment.

The Salary & Benefit

• Salary per annum: €38,000
• Opportunities for career progression within the company.
• Access to professional development and training programs.
• A dynamic and supportive working environment.
• Staff discounts and employee benefits.
• Supportive management team.
• Exposure to a high-quality hospitality operation.
• Long-term career development opportunities.