Front of House Team Leader - Elevate Customer Experience

Carebrook Ireland; Dublin; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Career progression

Full training

People-first culture

Competitive package

Job summary

Pret A Manger is hiring a Front of House Team Leader in Ireland. You will lead shifts, support the management team and motivate staff to deliver exceptional customer experiences in a fast-paced cafe environment.

Join a people-first culture with strong focus on training, progression and collaboration. This full-time role offers competitive pay and opportunities to grow within the brand.

Qualifications

• Experience in hospitality, retail or fast-paced customer-focused environment.
• Experience leading or supervising a team.
• Passion for delivering exceptional customer experiences.
• Strong communication and people skills; lead by example.

Responsibilities

• Lead shifts and support management in daily operations.
• Inspire and motivate team to deliver outstanding service.
• Coach and support team to build confidence and capability.
• Maintain high standards of food safety, health & safety and cleanliness.
• Support new team member training and development.
• Drive shop productivity, performance and customer satisfaction.
• Create a positive, engaging and inclusive team culture.
• Act as a role model for Pret’s values and behaviours.

Skills

Leadership

Team supervision

Customer service

Communication skills

Problem-solving

Job description

Pret A Manger is hiring a Front of House Team Leader in Ireland. You will lead shifts, support the management team and motivate staff to deliver exceptional customer experiences in a fast-paced cafe environment.

Join a people-first culture with strong focus on training, progression and collaboration. This full-time role offers competitive pay and opportunities to grow within the brand.