Front Desk & Visitor Experience Specialist

Grant Thornton Ireland; Dublin; On-site; EUR 24,000 - 28,000; Full time

Job summary

Grant Thornton Ireland is seeking an experienced Receptionist for our Dublin office. You will greet clients, manage a busy switchboard, book meeting rooms, and support onsite facilities.

This role offers Monday to Friday days with 7.25 hours and alternating shifts, suited to a professional who values a polished front-of-house. You will collaborate with Hospitality and Facilities teams to ensure seamless visits and accurate bookings while delivering a high standard of service in a fast-paced

Qualifications

• Previous reception or front-of-house experience is essential.
• Confident and professional communication skills with clients and colleagues at all levels.
• Excellent professional etiquette and a strong client service focus.
• Excellent communication and interpersonal skills.
• A collaborative approach and strong teamwork.
• Self-motivated, proactive and highly detail oriented.
• Excellent organisational and time-management skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office and switchboard experience.

Responsibilities

• Meeting and greeting clients in a courteous, professional and friendly manner.
• Providing a professional and personable service to all clients, visitors and staff.
• Reserving meeting rooms and ensuring bookings are accurate and up to date.
• Calling clients and internal hosts in advance to confirm meeting details.
• Coordinating with Hospitality and Facilities teams to ensure meetings run smoothly.
• Operating a busy switchboard and directing calls professionally.
• Booking taxi services when required.
• Covering on the Hospitality floor when required.
• Escalating any issues promptly to the relevant team.
• Supporting on-site H&S responsibilities.

Skills

Reception experience

Professional communication

Client service focus

Teamwork

Organisational skills

Microsoft Office

Switchboard experience

Tools

Microsoft Office

Switchboard

Job description

Grant Thornton Ireland is seeking an experienced Receptionist for our Dublin office. You will greet clients, manage a busy switchboard, book meeting rooms, and support onsite facilities.

This role offers Monday to Friday days with 7.25 hours and alternating shifts, suited to a professional who values a polished front-of-house. You will collaborate with Hospitality and Facilities teams to ensure seamless visits and accurate bookings while delivering a high standard of service in a fast-paced