Front Desk Supervisor - Full Time - Anantara The Marker Dublin Hotel

Minor Hotels Europe & Americas; Dublin; On-site; EUR 29,000 - 39,000; Full time

Benefits offered by this job

€34,000 gross per year

Premium rates for Sunday work

Refer a Friend €500 bonus

Excellent Room Employee Rates

eLearning access

Increased holiday entitlement

Meals on duty

Employee Recognition Awards

Employee Assistance Program

Uniforms provided & laundered

Job summary

Minor Hotels Europe & Americas, Anantara The Marker Dublin Hotel, seeks a Front Desk Supervisor to lead the Front Office team and uphold luxury standards in a busy Dublin property.

Required: 1-2 years reception experience in a luxury hotel and the right to work in Ireland. The role offers a €34,000 gross annual salary, plus Sunday premiums and staff benefits within the Minor Hotels group.

Qualifications

• 1-2 years experience on reception in a luxury hotel.
• Must currently have the right to work in Ireland/EU full time.
• Knowledge of Thai culture is valued.

Responsibilities

• To ensure the hotel achieves LHQA targets and delivers luxury service.
• Carry out departmental audits to ensure LHQA is achieved.
• Communicate the hotel’s Vision & Mission to the team.
• Ensure areas of responsibility are clean and well-maintained.
• Control ambience in departments (lights, music, temperature).
• Report defective materials and equipment to the appropriate departments.
• Implement new initiatives in the agreed time frame.
• Set and achieve personal objectives on a yearly basis.
• Attend meetings as required.
• Ensure management presence in all departments at all times.
• Maintain security standards across the hotel.
• Act on guest feedback promptly and coordinate corrective actions.
• Monitor purchasing and costs in department, align with budgets.
• Aim for departmental sales in line with the hotel budget.
• Provide flexible work schedule to ensure uninterrupted service.

Skills

Guest service

Communication

Reception skills

Job description

Career Opportunities: Front Desk Supervisor - Full Time - Anantara The Marker Dublin Hotel (7906)

Requisition ID7906-Posted10/12/2026-Front Office-Ireland

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You’ll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department asFront Office Supervisor.Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

• €34,000 gross per year
• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of MInor Holes.
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to the eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

Specific Duties

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel's Vision & Mission statement is communicated to the team
• To ensure that areas of responsibility are clean and well-maintained.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To report defective materials and equipment to the appropriate departments.
• To ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure there is management presence in all departments at all times.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
• To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
• To ensure departmental sales are achieved in line with the hotel budget
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotel's cash handling procedures and ensure that all team members are trained accordingly.
• To drive business results through revenue growth and cost savings efficiency.

People

• To assist in the recruitment and selection of team members.
• To appraise all team members in accordance with the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook and clock in and out
• To ensure departmental daily briefings are carried out at relevant times.
• To ensure that all team members adhere to the hotel's grooming procedures.
• To identify and develop key team members and develop a succession plan in conjunction with People & Culture.
• To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.

MUST currently have the right to work in Ireland / EU full time.

1-2 Years experience on reception in a luxury hotel.

Knowledge of Thai Culture is valued

References:

All employment offers are made subject to us receiving two satisfactory references

We will not ask for reference details until you reach the interview stage

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.