Receptionist - Anantara The Marker Dublin

Minor Hotels; Dublin; Hybrid; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Premium Sunday rates

Refer a Friend €500 bonus

Employee room rates across Minor

Access to eLearning

Increased holiday entitlement

Meals on duty

Employee Recognition Awards

Employee Assistance Program

Uniforms provided and laundered

Job summary

Anantara The Marker Dublin Hotel, part of Minor Hotels, is seeking a Receptionist to join the Front Office team in Dublin. You will contribute to delivering exceptional guest service and uphold the hotel’s high standards of luxury and guest satisfaction.

The role offers premium shifts, a referral bonus program, generous employee rates, and access to eLearning. A professional and confident demeanor is required to excel in a Leading Hotel of the World environment.

Responsibilities

• Ensure the hotel achieves Leading Hotels of the World Quality Assurance targets and the highest standards of luxury and quality are delivered to guests.
• Maintain understanding of the Hotel's Vision & Mission as communicated to the team.
• Keep areas of responsibility clean and well maintained and cleaning checklists adhered to.
• Report defective materials and equipment to the appropriate departments.
• Ensure ambience in departments (lights, music, temperature) is controlled.
• Be vigilant throughout the hotel to promote security.
• Have strong product knowledge of all hotel areas.
• Accept a flexible work schedule necessary for uninterrupted service to guests and maintain team flexibility.
• Provide support where necessary in other hotel areas.
• Comply with the hotel's cash handling procedure.

Job description

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Receptionist - Anantara The Marker Dublin

Date: Sep 16, 2026

Location: Dublin, IE Ireland

Department: Front Office

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You’ll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as Receptionist.

Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group
• Excellent Room Employee Rates in over 350 Minor properties worldwide
• Unlimited access to our eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

General responsibilities

• ToensurethehotelachievestheLeadingHotelsoftheWorldQuality Assurancetargetsandthatthehigheststandardsofluxuryandquality are delivered consistently to our guests.
• TohaveanunderstandingoftheHotel’sVision&Missionstatement as communicated to the team
• Toensurethatareasofresponsibilityarecleanandwellmaintained and cleaning checklists are adhered to.
• Toreportdefectivematerialsandequipmenttotheappropriate departments.
• Toensurethattheambienceindepartments(lights,musicand temperature) are controlled.
• Tobevigilant throughout theHotel to promotesecurity
• Tohavestrong productknowledgeof allareas of thehotel.
• Toacceptaflexibleworkschedulenecessaryforuninterruptedservice to Hotel guests and to maintain flexibility within teams.
• Toprovidesupportwherenecessaryinother areas oftheHotel.
• Tocomplywiththehotelscashhandlingprocedure.

People

• ToattendappraisalreviewswhenrequestedbyHeadofDepartment
• Tounderstandand complywiththehotel’semployeehandbook
• Toattenddepartmentaldailybriefings
• Toattendmonthlydepartmentalmeetings/GeneralTeamMeetings, ECCM when required.
• Toadhereto thehotel’sgrooming procedures.
• ToclockinandoutoftheTimepointatthestartandfinishofeachshift and for breaks. To inform your manager if you did not receive your break entitlement.

Fire, Health & Safety

• Tocomplywiththehotel’sFireandEmergencyprocedures.
• TocomplywiththeHealth&Safetyregulationsofthehotel
• TocomplywiththeFoodHygieneregulationsofthehotel.
• Toensureallaccidentsandincidentsareinvestigatedandreportedin accordance with the hotel’s accident/ incident reporting procedure.
• Tosupportthehotel’sEnviromentalpolicybycomplyingwithwaste management and monitory energy efficiency.

Specific Duties

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
• Provideachannelforcommunicationwithinthehoteltoeffectively deal with all telephone and email enquiries in a professional and courteous manner.
• Tobefullyawareofanymenuupdates,hotelpromotions,corporate promotions or special.
• Tobeknowledgeableand informedabout theintroduction ofproducts.
• Tocarryout cleaningasrequired.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.

The above list is not exhaustive and may be added to in the future.

References:

All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be:

• A corporate email and/or phone number or
• A letter in a headed paper signed by the manager / HR.

We will not ask for reference details until you reach the interview stage.

Knowledge of Thai culture will be valued.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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