Doorman - Anantara The Marker Dublin Hotel

Minor Hotels Europe and Americas; Dublin; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Premium rates for Sunday work

Refer a Friend program - €500 bonus

Excellent Room Employee Rates in over

Excellent Room Employee Rates in over

Job summary

Anantara The Marker Dublin Hotel is hiring a Doorman for its Front Office Department. A full valid driving licence is required to perform valet and guest liaison duties and to meet and greet arriving guests.

The candidate should be able to communicate professionally via phone and email and coordinate with other departments to ensure guest requests are met promptly.

Qualifications

• Must have a full valid driving licence.
• Must have the right to work in Ireland full time.
• Knowledge of Thai culture will be valued.

Responsibilities

• Meet and greet guests arriving and departing.
• Valet park and retrieve cars as necessary.
• Arrange onward taxi journeys for guests.
• Be the first impression for arriving guests.
• Provide courteous information via phone and email.
• Coordinate with other departments to fulfill guest requests.

Skills

Driving licence

Right to work in Ireland

Customer service

Thai culture knowledge

Job description

This is a fantastic opportunity to join the hotel team ofAnantara The Marker Dublin HotelFront Office Department asDoorman.

Anantara The Marker Dublin Hotelis a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner. A full valid driving licence is required for this role.

Specific Duties

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
• Meet and Greet all guests arriving and departing the hotel
• Valet Park and Retrieve Cars as necessary
• Arrange onward taxi journeys
• Be the first impression for Arriving guests to the hotel
• To provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner
• To be fully aware of any menu updates, hotel promotions, corporate promotions or specials
• To be knowledgeable and informed about the introduction of products.
• To carry out cleaning as required.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.
• Must have the right to wrk in Ireland full time and a clean EU Valid Driving License.
• Knowledge of Thai culture will be valued.

General responsibilities:

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To have an understanding of the Hotel’s Vision & Mission statement as communicated to the team
• To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to.
• To report defective materials and equipment to the appropriate departments.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To be vigilant throughout the Hotel to promote security
• To have strong product knowledge of all areas of the hotel.
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedure.

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to the eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to the eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms