Receptionist - Anantara The Marker Dublin 1

Minor Hotels Europe & Americas; Dublin; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Premium Sunday rates

Refer a Friend €500 bonus

Employee room rates across MinorHotels

Job summary

Anantara The Marker Dublin is seeking a friendly and professional Receptionist to join our Front Office team. You will be the first point of contact for guests, handling inquiries, check-in/check-out, and delivering exceptional service in a luxury hotel environment.

Ideal candidates will have strong communication skills, a welcoming demeanor, and a commitment to quality. The role is based on-site in Dublin, with opportunities to engage in hotel promotions and guest relations.

Qualifications

• Experience in front office or reception roles is preferred.
• Excellent communication and guest service skills.
• Maintains professional grooming and appearance.

Responsibilities

• Answer phone and email inquiries in a professional and courteous manner.
• Check guests in and out and assist with requests as needed.
• Coordinate with hotel departments to fulfill guest needs and maintain standards.

Skills

Front desk experience

Customer service

Grooming standards

Job description

Career Opportunities: Receptionist - Anantara The Marker Dublin 1 (7544)

Requisition ID7544-Posted09/16/2026-Front Office-Ireland

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department asReceptionist.

Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group
• Excellent Room Employee Rates in over 350 Minor properties worldwide
• Unlimited access to our eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

General responsibilities

• ToensurethehotelachievestheLeadingHotelsoftheWorldQuality Assurancetargetsandthatthehigheststandardsofluxuryandquality are delivered consistently to our guests.
• TohaveanunderstandingoftheHotel’sVision&Missionstatement as communicated to the team
• Toensurethatareasofresponsibilityarecleanandwellmaintained and cleaning checklists are adhered to.
• Toreportdefectivematerialsandequipmenttotheappropriate departments.
• Toensurethattheambienceindepartments(lights,musicand temperature) are controlled.
• Tobevigilant throughout theHotel to promotesecurity
• Tohavestrong productknowledgeof allareas of thehotel.
• Toacceptaflexibleworkschedulenecessaryforuninterruptedservice to Hotel guests and to maintain flexibility within teams.
• Toprovidesupportwherenecessaryinother areas oftheHotel.
• Tocomplywiththehotelscashhandlingprocedure.

People

• ToattendappraisalreviewswhenrequestedbyHeadofDepartment
• Tounderstandand complywiththehotel’semployeehandbook
• Toattenddepartmentaldailybriefings
• Toattendmonthlydepartmentalmeetings/GeneralTeamMeetings, ECCM when required.
• Toadhereto thehotel’sgrooming procedures.
• ToclockinandoutoftheTimepointatthestartandfinishofeachshift and for breaks. To inform your manager if you did not receive your break entitlement.

Fire, Health & Safety

• Tocomplywiththehotel’sFireandEmergencyprocedures.
• TocomplywiththeHealth&Safetyregulationsofthehotel
• TocomplywiththeFoodHygieneregulationsofthehotel.
• Toensureallaccidentsandincidentsareinvestigatedandreportedin accordance with the hotel’s accident/ incident reporting procedure.
• Tosupportthehotel’sEnviromentalpolicybycomplyingwithwaste management and monitory energy efficiency.

Specific Duties

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
• Provideachannelforcommunicationwithinthehoteltoeffectively deal with all telephone and email enquiries in a professional and courteous manner.
• Tobefullyawareofanymenuupdates,hotelpromotions,corporate promotions or special.
• Tobeknowledgeableand informedabout theintroduction ofproducts.
• Tocarryout cleaningasrequired.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.

The above list is not exhaustive and may be added to in the future.

References:

All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be:

• A corporate email and/or phone number or
• A letter in a headed paper signed by the manager / HR.

We will not ask for reference details until you reach the interview stage.

Knowledge of Thai culture will be valued.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.