Front Desk Guest Experience Specialist

The Maritime Hotel; Bantry; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Training provided

Job summary

The Maritime Hotel in Bantry, County Cork, Ireland, is seeking a welcoming Receptionist to join our team. You will greet guests, manage check-in/out, handle switchboard calls, and maintain guest accounts with care.

This role emphasizes warmth, efficiency, and proactive service, supported by comprehensive training and mentorship within The Gleneagle Group family. We value diverse backgrounds and are committed to providing a friendly, professional work environment where guests feel cared for from

Qualifications

• Experience in a customer-facing role.
• Strong verbal and written communication skills.
• Comfortable using IT systems and software.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Direct calls via switchboard and relay messages accurately.
• Maintain accurate guest accounts and financial transactions.
• Deliver professional, friendly customer service and resolve queries.

Skills

Customer service

Communication skills

IT systems

Tools

Phone switchboard

Job description

The Maritime Hotel in Bantry, County Cork, Ireland, is seeking a welcoming Receptionist to join our team. You will greet guests, manage check-in/out, handle switchboard calls, and maintain guest accounts with care.

This role emphasizes warmth, efficiency, and proactive service, supported by comprehensive training and mentorship within The Gleneagle Group family. We value diverse backgrounds and are committed to providing a friendly, professional work environment where guests feel cared for from