Receptionist (Full Time)

The Maritime Hotel; Bantry; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Training provided

Job summary

The Maritime Hotel in Bantry, County Cork, Ireland, is seeking a welcoming Receptionist to join our team. You will greet guests, manage check-in/out, handle switchboard calls, and maintain guest accounts with care.

This role emphasizes warmth, efficiency, and proactive service, supported by comprehensive training and mentorship within The Gleneagle Group family. We value diverse backgrounds and are committed to providing a friendly, professional work environment where guests feel cared for from

Qualifications

• Experience in a customer-facing role.
• Strong verbal and written communication skills.
• Comfortable using IT systems and software.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Direct calls via switchboard and relay messages accurately.
• Maintain accurate guest accounts and financial transactions.
• Deliver professional, friendly customer service and resolve queries.

Skills

Customer service

Communication skills

IT systems

Tools

Phone switchboard

Job description

Job Description

Location: The Quay

Are you ready to be the welcoming face of exceptional hospitality? The Maritime Hotel, a proud member of The Gleneagle Group, is seeking a passionate and guest-focused Receptionist to join our vibrant team. This isn't just about checking guests in and out; it's about crafting memorable first impressions and ensuring every visitor experiences the warmth and excellence that defines our hotel.

We value diverse backgrounds and believe that a commitment to outstanding service is key. Whether your experience stems from hospitality, retail, healthcare, or even managing your own business, we encourage you to apply. We provide comprehensive training, paired with the dedicated support of a training buddy, to empower you to thrive and grow within our supportive environment.

About The Role

What You’ll Experience

• Comprehensive training and onboarding, ensuring you're fully equipped for success.
• A truly welcoming and supportive work environment where your contributions are valued.

Your Impactful Responsibilities

• Warmly welcome guests, managing seamless check-in and check-out procedures to ensure a smooth start and end to their stay.
• Efficiently manage switchboard operations, directing calls and relaying messages accurately to staff and guests.
• Maintain precise guest accounts, ensuring all transactions are balanced and recorded correctly.
• Consistently deliver professional, friendly, and proactive customer service, anticipating needs and resolving queries with a smile.

Who You Are

• An individual with proven experience in a customer-facing role, demonstrating a natural ability to connect with people.
• Equipped with strong communication skills, both verbal and written, and proficient in using IT systems.
• Possessing a friendly, professional demeanour and a dedicated guest-focused attitude.
• Driven by a genuine passion for delivering exceptional customer service and creating positive experiences.

We are committed to building diverse, inclusive teams where every individual's unique talents and experiences are celebrated. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations throughout the application process. Come as you are; we look forward to meeting you.

About The Company

Rooted in the heart of Munster and guided by the third generation of the O’Donoghue family, The Gleneagle Hotel Group is more than a business — it's a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland’s most dynamic hospitality groups, now the largest employer in Munster’s tourism sector, with over 500 passionate team members during peak seasons.

With a portfolio that includes the Gleneagle Hotel & Apartments, The Maritime Hotel in Bantry, and Gleneagle Arena, the group offers far more than jobs — it offers careers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.

Company Culture

Recognised among Ireland’s Best Workplaces in Hospitality and proudly Great Place to Work®-certified, The Gleneagle Hotel Group is a place where talent is nurtured, potential is realised, and careers are built from the inside out. Here, individuals don’t just find a job — they discover a path, with access to training, internal progression, and meaningful development at every stage.

At our core, we believe in the power of teamwork, inclusion, and shared excellence. An incredible 99% of our people say it’s a great place to work — and that pride runs deep. We champion diversity, work-life balance, and equal opportunity, fostering an environment where everyone is empowered to thrive, innovate, and grow — both personally and professionally.

Across hospitality, events, and wellbeing, our teams shape more than experiences — they shape the future of Irish hospitality, together.

Required Criteria

• Friendly, professional, and guest-focused attitude

Desired Criteria

• Strong communication and IT skills

Closing Date Friday 30th October, 2026

Contract Type fulltime

Salary Based on Experience