Front Desk Concierge - 5★ Luxury Resort

TIPBERRY LIMITED; Lough; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Employee Assistance Program

International Hotel discounts

Staff Meal

Uniform

Training & Continuous Professional Dev

Complimentary Health Club Access

Job summary

Mount Juliet Estate is seeking an experienced Full-Time Receptionist to join the front office team. You will welcome guests, manage check-ins/outs, and handle reservations by phone or email while providing information and resolving queries to ensure a superb guest experience.

The role requires a minimum of 6 months in a receptionist position, strong English, and good administrative skills. Opera experience is beneficial. Join a 5* luxury estate offering excellent benefits and career growth.

Qualifications

• Excellent interpersonal skills and a pleasant telephone manner.
• Good administrative skills and ability to use email and booking systems.
• Strong teamwork skills and a friendly, welcoming approach.
• Fluent English and eligible to work in Ireland.

Responsibilities

• Welcome guests on arrival and assist with check-in/check-out and billing procedures.
• Answer reservations by telephone or email and provide information to guests.
• Maintain clean and tidy reception area and manage general office duties.
• Report maintenance, cleanliness issues and guest complaints to management.

Skills

Interpersonal skills

Administrative skills

Teamwork

English proficiency

Tools

Opera

Job description

Mount Juliet Estate is seeking an experienced Full-Time Receptionist to join the front office team. You will welcome guests, manage check-ins/outs, and handle reservations by phone or email while providing information and resolving queries to ensure a superb guest experience.

The role requires a minimum of 6 months in a receptionist position, strong English, and good administrative skills. Opera experience is beneficial. Join a 5* luxury estate offering excellent benefits and career growth.