Luxury Estate Guest Services Porter

Hollybank Trustees Ltd; Thomastown; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Pay

International Hotel discounts

Staff Meal

Uniform

Training & Continuous Professional Dev

Complimentary Health Club Access

Job summary

Mount Juliet Estate, a Marriott Autograph Collection 5* resort in Kilkenny, is inviting applications for a Guest Services Porter to join the team on a full-time, on-site basis.

Deliver a warm, friendly welcome to guests, assist with luggage and smooth arrivals/departures, handle inquiries, AV setups, promote estate facilities and uphold exceptional service standards.

Benefits include staff meals, uniform, hotel discounts, training and development, and access to the health club.

Qualifications

• Experience in Hospitality is preferred.
• Excellent customer service skills.
• Good communication and friendly demeanor.

Responsibilities

• Welcomes guests warmly and ensures a smooth arrival and departure experience.
• Assists with luggage and transports guests around the estate.
• Handles telephone and face-to-face inquiries professionally.
• Operates projector and other audio-visual equipment as required.
• Responds promptly to guest requests and up-sells facilities.

Job description

Mount Juliet Estate, a Marriott Autograph Collection 5* resort in Kilkenny, is inviting applications for a Guest Services Porter to join the team on a full-time, on-site basis.

Deliver a warm, friendly welcome to guests, assist with luggage and smooth arrivals/departures, handle inquiries, AV setups, promote estate facilities and uphold exceptional service standards.

Benefits include staff meals, uniform, hotel discounts, training and development, and access to the health club.