Food and Beverage Assistant (Breakfast & Lunch)

O'Callaghan Hotel Group; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Your Birthday as an extra paid day off

Enhanced holidays with service

Rewards programme

Refer a friend - up to €1000 reward

Discounted room stays - friends and fi

Discounted F&B when you are a guest in

The opportunity to progress - 4 Hotels

Tax saver for travel tickets

Bike to work scheme and a safe place

Job summary

The O'Callaghan Collection in Dublin is seeking a Guest Service Professional to join our food and beverage team. You will serve a variety of drinks and meals, engage with guests, and ensure a warm, attentive service standard.

We value professionalism, flexibility for early starts and weekends, and a proactive approach to maintaining cleanliness, safety, and guest satisfaction in a luxury hotel setting.

Qualifications

• Proven experience in food and beverage hotel environment or related qualification.
• Acknowledge the importance of health and safety in a hotel setting.
• Provide superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Ability to work as part of a team and on own initiative.

Responsibilities

• Serving a variety of food and beverages, including multiple courses, cocktails, beers, and wines, with accuracy and quality.
• Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks, and catering to individual preferences.
• Maintain cleanliness and organization of the food and beverage area, bar tools, glasses, and surfaces to ensure a hygienic environment.
• Monitor and manage bar inventory, restocking supplies and tracking stock levels to avoid shortages during peak hours.
• Follow safety protocols and legal regulations to ensure a safe, compliant environment.

Skills

Customer service

Attention to detail

Teamwork

Flexibility

Guest interaction

Education

High school diploma or equivalent

Job description

About Us

The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.

Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.

At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.

As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.

Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.

We are Caring | Proud | Accountable | Determined.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - up to €1000 reward
• Discounted room stays - friends and family
• Discounted F&B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Serving of Food and Drinks: Serve a variety of food and beverages, including multiple courses food, cocktails, beers, and wines, while ensuring accuracy and quality in each service.
• Customer Service: Provide exceptional customer service by engaging with patrons, taking orders, suggesting drinks, and catering to individual preferences while maintaining a friendly and welcoming atmosphere.
• Maintaining Cleanliness and Organization: Keep the food and beverage area clean, sanitized, and organized, including the bar tools, glasses, and working surfaces, to ensure a hygienic environment.
• Inventory Management: Monitor and manage bar inventory, including restocking supplies, placing orders, and keeping track of stock levels to avoid shortages during peak hours.
• Adhering to Safety and Legal Regulations: Follow safety protocols, responsible serving practices, and legal drinking age regulations to ensure a safe and compliant environment for both customers and the establishment.

Requirements:

• Proven experience working in a food and beverage hotel environment and/or related qualification
• Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
• Provide a superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.