Field Service Engineer - Medical Devices (Ireland)

Uniphar; Dublin; On-site; EUR 55,000 - 75,000; Full time

Job summary

Uniphar is seeking a field-based Service Engineer to provide technical support across Ireland for a broad range of medical devices. You will install, service, diagnose, and repair equipment, prioritise workloads, maintain calibration, and support customers and sales teams, with travel across Munster/Southern regions.

The role requires a biomedical/electronics/engineering background, a driving licence, and strong communication skills.

Qualifications

• Background in Biomedical/Electronics/Electrical/Mechanical/Instrumentation engineering; field experience preferred.
• Certificate/Diploma or higher in Biomedical/Electronics/Electrical/Mechanical/Instrumentation Engineering is preferable.
• Strong fault diagnosis for hardware and software (mostly Windows based) issues; fast learner and independent thinker.
• Busy role requiring flexibility, multi-tasking and prioritisation under pressure.
• Excellent organisational and communication skills are essential.
• Motivated to work independently or as part of a team.
• Knowledge and interest in the healthcare industry.
• Excellent computer skills and MS Office proficiency.
• Dynamism and flexibility are essential.
• Full driving licence required.

Responsibilities

• Installations, preventive and corrective maintenance on surgical and ophthalmic medical devices.
• Prioritise jobs and respond quickly to customer issues to minimise downtime.
• Troubleshoot and diagnose root causes for efficient repairs.
• Ensure devices operate per manufacturer guidelines and calibration procedures.
• Maintain test equipment within calibration and in good condition.
• Install and commission new devices and liaise with sales and customers.
• Complete ISO traceability paperwork for audits and invoicing.
• Coordinate with suppliers and third parties as required.
• Maintain parts stock at adequate levels.
• Support sales with demonstrations and trade shows as needed.
• Provide device care guidelines and training to customers.
• Coordinate device movement with Logistics for installations.

Skills

Field service engineering experience

Problem solving

Multi-tasking

Communication skills

Independent work

Microsoft Office

Driving license

Education

Certificate/Diploma or higher in Biomedical/Electronics/Electrical/Mechanical/Instrumentation Engineering

Job description

Uniphar is seeking a field-based Service Engineer to provide technical support across Ireland for a broad range of medical devices. You will install, service, diagnose, and repair equipment, prioritise workloads, maintain calibration, and support customers and sales teams, with travel across Munster/Southern regions.

The role requires a biomedical/electronics/engineering background, a driving licence, and strong communication skills.