Field Service Engineer III

Axcelis Technologies, Inc.; Ireland; Remote; EUR 52,000 - 68,000; Full time

Job summary

Axcelis is seeking a Field Service Engineer III for remote work in Ireland. The role involves on-site installation, diagnosing and repairing complex equipment, and ensuring operational quality.

You will instruct customers on operation and maintenance, and act as the liaison for technical and administrative matters on assigned projects. Typically, candidates will hold a Bachelor's degree with 2–4 years of professional experience, supporting customers and coordinating with sales or support teams

Qualifications

• Typically requires a Bachelor's degree with 2-4 years of professional experience.
• Provides on-site installation and troubleshooting of complex equipment.
• Interprets customer needs and coordinates with sales or support as needed.

Responsibilities

• Provides highly visible customer support through on-site installation, diagnosing, troubleshooting, service and repair of complex equipment and systems.
• Checks out and approves operational quality of system equipment.
• Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned projects.
• Interprets customers' needs and clarifies responsibility for problem resolution between sales, support, or engineers.
• May include field support for system hardware and software, PCs, and networking/wireless networking.

Skills

Field service experience

Customer liaison

Troubleshooting

Education

Bachelor's degree

Job description

## Field Service Engineer IIIApply: Remote Ireland: Full time: Posted Today: 12051Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. This job provides customer support. Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.### About AxcelisWant to discover just how far your intellectual curiosity can take you? You’re in the right place. For more than four decades, Axcelis Technologies has been at the forefront of innovation in semiconductor manufacturing technology. Chipmakers around the globe rely on our tools and process expertise to deliver the semiconductors that power modern life—from smartphones and computers to cameras and cars. Our influence is global, with over 30 locations, an installed base of thousands worldwide and a customer list that includes the world’s largest semiconductor manufacturers. Ready to unleash your full potential? Discover just how far you can go, at Axcelis.