Field Service Engineer Ireland

Resourcing Life Science; Ireland; On-site; EUR 45,000 - 60,000; Full time

Job summary

A medical equipment service company in Ireland is seeking a Field Service Engineer to manage technical installations and repairs on-site. The ideal candidate will have 2-3 years of experience with medical devices, excellent troubleshooting skills, and the ability to communicate effectively in English. This role involves global travel up to 70%. Competitive benefits and opportunities for growth are available.

Qualifications

• 2-3 years of experience as a Field Service Engineer.
• Min 2 years experience in calibration, repair, validation for equipment in Medical device/Pharma.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Conduct installation, removal, and relocation of technical equipment.
• Verify equipment compliance with specifications and standards.
• Perform on-site repairs and diagnose equipment malfunctions.
• Investigate technical problems reported by customers.
• Plan and execute on-site maintenance and upgrades.

Skills

Troubleshooting

Problem-solving

Technical equipment installation

Customer service

Communication

Job description

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken
• Availability to travel globally 70%