Facilities & Workplace Services Associate

cw; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Operative to be a key member of the on-site account team supporting the Workday client. The role focuses on keeping the building functional, safe, and welcoming, coordinating day-to-day tasks, moves, maintenance, and readying spaces for visitors.

You will respond to tickets, support room moves, assist with office services, and help ensure a great workplace experience across common areas, meeting rooms, and facilities.

Qualifications

• 1-3 years' experience required.
• Verbal and written communication skills.
• Multitasking and customer service abilities.
• Ability to work independently and manage one's time.
• Ability to keep information organized and confidential.

Responsibilities

• Co ordinates with FSA the daily tasks required and responding to reactive tickets and PPMs throughout the day and according to SLAs
• Support customers with issues and ensure any requests are channeled through the Service now / Famis tools
• Provide a friendly, helpful, engaging approach to team members and customers
• Supports with all areas of workplace support to ensure services are functioning and providing best workplace experience - these tasks include but not limited to :
• Moves, changes and exits
• General upkeep of all workplace areas such as games rooms, workstations, meeting rooms and common areas
• Management of office supplies and stationery points
• Furniture moves as required
• Mailroom deliveries adhoc
• Meeting room checks and floor walk checks
• Monthly van assistance
• General maintenance and repair of internal and external fabric and equipment
• Snack program support deliveries and set up as required

Skills

Communication

Multitasking

Customer service

Interpersonal skills

Job description

Cushman & Wakefield is seeking a Facilities Operative to be a key member of the on-site account team supporting the Workday client. The role focuses on keeping the building functional, safe, and welcoming, coordinating day-to-day tasks, moves, maintenance, and readying spaces for visitors.

You will respond to tickets, support room moves, assist with office services, and help ensure a great workplace experience across common areas, meeting rooms, and facilities.