Facilities Operative

Morgan McKinley; Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

Morgan McKinley is recruiting a Facilities Operative to join an onsite facilities management team supporting a leading global organisation in Dublin. The role is hands-on and customer-focused, ensuring the workplace is safe, functional, well-maintained and welcoming throughout the day.

You will handle day-to-day tasks, respond to requests, support office moves, maintenance, supplies and room setups, and maintain accurate records.

Qualifications

• Experience in a facilities, workplace, building services or similar operational environment.
• 1-3 years' relevant experience.
• Customer-focused, approachable and confident communicating with people at all levels.
• Highly organised with the ability to prioritise and manage multiple tasks.

Responsibilities

• Coordinate daily tasks with the Facilities Services team, responding to reactive requests and planned maintenance activities in line with service levels.
• Support employees and workplace users with facilities-related issues, logging and managing requests in the service management systems.
• Provide a friendly, professional and helpful service to customers and colleagues.
• Support day-to-day workplace operations, including office moves, changes and exits, and general upkeep of workstations and meeting rooms.
• Assist with general maintenance and minor repairs to building fabric, fixtures and equipment.
• Help ensure customer-facing areas are presented to a high standard and ready for use.
• Work with the wider facilities team to deliver services according to established procedures.

Skills

Customer service

Organised

Communication

Independent worker

Job description

We are currently recruiting for a Facilities Operative to join an established onsite facilities management team supporting a leading global organisation.

This is a hands-on, customer-focused role responsible for helping to ensure the workplace is safe, functional, well-maintained and welcoming throughout the day. You will play an important part in delivering a high-quality workplace experience, responding to day-to-day requests and supporting a range of facilities and workplace services.

The successful candidate will be practical, organised and approachable, with a strong customer service mindset and the ability to manage a varied workload.

Key Responsibilities

• Coordinate daily tasks with the Facilities Services team, responding to reactive requests and planned preventative maintenance (PPM) activities in line with agreed service levels.
• Support employees and workplace users with facilities-related issues, ensuring requests are appropriately logged and managed through the relevant service management systems.
• Provide a friendly, professional and helpful service to customers and colleagues.
• Support day-to-day workplace operations, including:
  • Office moves, changes and exits.
  • General upkeep of workstations, meeting rooms, games rooms and communal areas.
  • Meeting room checks and readiness.
  • Furniture moves and workplace setup.
  • Management and replenishment of office supplies and stationery points.
  • Ad hoc mailroom deliveries.
  • Monthly vehicle/van support as required.
  • Support for workplace refreshment and snack programmes, including deliveries and setup.
• Assist with general maintenance and minor repairs to internal and external building fabric, fixtures and equipment.
• Help ensure all customer-facing areas are consistently presented to a high standard and ready for use.
• Work collaboratively with the wider facilities team to ensure services are delivered effectively and in accordance with established procedures.

About You

We are looking for someone who is:

• Experienced in a facilities, workplace, building services or similar operational environment.
• Ideally able to demonstrate 1-3 years' relevant experience.
• Customer-focused, approachable and confident communicating with people at all levels.
• Highly organised, with the ability to prioritise and manage multiple tasks.
• Comfortable working independently while also contributing positively to a wider team.
• Practical and proactive, with a willingness to get involved in a varied range of workplace tasks.
• Able to maintain accurate records and handle information with appropriate confidentiality.
• Familiar with working to service levels, procedures and established operational processes.