Facilities Admin & Operations Coordinator

SENSORI FACILITIES MANAGEMENT LIMITED; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Sensori Facilities Management Limited is recruiting a Facilities Administrator to join our Maintenance Team on a full-time contract. The role is based at our head office in Dublin 15 and focuses on overseeing daily operations from job dispatch to completion, supporting clients and internal teams.

The ideal candidate will have a strong administrative background in FM or Construction, with at least 2 years' experience, and proficiency in MS Office.

Qualifications

• Business Administration degree or equivalent qualification.
• Minimum of 2 years' administration experience in a fast-paced environment.
• Experience in Facilities Management is highly desirable.
• Proficient in Microsoft Office with varied software usage.

Responsibilities

• Schedule department staff and client appointments for PPM, general works and renewals of monitoring contracts.
• Handle helpdesk calls – filtering by priority and overall management of same.
• Liaise with FM Engineers on queries and provide follow up to resolve issues.
• Assist with the clients account management and co-ordinate the selected framework billing.
• Assist the Finance Department in dealing with client invoice queries.
• Follow up with clients to obtain PO’s while managing day-to-day bookkeeping.
• Liaise with suppliers and act as the point of contact with Procurement.
• Generate reports including monthly review and update of department guidelines.
• Provide support to engineers in day-to-day duties.
• Provide quality customer service by addressing queries and routing for action.
• Liaise with Line Manager regarding quotations and approval prior to issue.
• Manage client queries and ensure satisfactory service while escalating when needed.
• Manage filing and ensure documentation is stored correctly.

Skills

Business Administration

MS Office

Client coordination

Analytical skills

FM Industry knowledge

Education

Business Administration degree

Job description

Sensori Facilities Management Limited is recruiting a Facilities Administrator to join our Maintenance Team on a full-time contract. The role is based at our head office in Dublin 15 and focuses on overseeing daily operations from job dispatch to completion, supporting clients and internal teams.

The ideal candidate will have a strong administrative background in FM or Construction, with at least 2 years' experience, and proficiency in MS Office.