F&B Operations Leader: Customer Excellence & Team Growth

ZHANG JI PTE. LTD.; Dublin; On-site; EUR 42,000 - 56,000; Full time

Job summary

ZHANG JI PTE. LTD. in Ireland seeks an experienced F&B outlet manager to uphold service standards, build strong customer relationships, and drive satisfaction.

You will oversee daily operations, plan staffing, ensure SOP compliance, maintain hygiene and safety, lead a middle-management team, and work toward sales targets.

The role requires minimum 5 years in F&B, strong communication and leadership skills, and a proactive, problem-solving mindset.

Qualifications

• Good problem solver and self-confidence in decision making.
• Positive working attitude with good communication skills.
• Good leadership and organization skills.
• Minimum 5 years of relevant experience in the F&B industry.

Responsibilities

• Maintain excellent relationships with customers, ensure customer satisfaction.
• Maintaining high standards of hygiene; practise workplace safety at all times,
• Always adhere and abide to all company policies and procedures,
• With F&B background in middle management roles and responsibilities,
• To oversee outlet operations and ensure that all SOPs are strictly complied with,
• Plan staffing schedules and resolve outlet operational issues,
• Lead and motivate staff in achieving sales targets and customer satisfaction,
• Assist in adhoc duties as and when required.

Skills

Leadership

Communication

Problem solving

Decision making

Job description

ZHANG JI PTE. LTD. in Ireland seeks an experienced F&B outlet manager to uphold service standards, build strong customer relationships, and drive satisfaction.

You will oversee daily operations, plan staffing, ensure SOP compliance, maintain hygiene and safety, lead a middle-management team, and work toward sales targets.

The role requires minimum 5 years in F&B, strong communication and leadership skills, and a proactive, problem-solving mindset.