Location: On site / Trim, Co. Meath, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Negotiable salary
Trim Castle Hotel is a boutique four-star property situated in the heart of historic Trim, overlooking the iconic Trim Castle. With 66 contemporary guest rooms, a newly opened Rooftop Thermal experience and a strong reputation for warm Irish hospitality. Our success is built on our values of Passion, Customer Focus, Teamwork and Integrity and we are committed to developing our people while delivering unforgettable guest experiences.
The hotel is entering one of the most exciting periods in its development.
Central to this next chapter is The Bastion Kitchen & Bar, a major new food and beverage concept and the hotel’s most significant launch to date. The Bastion will be a destination in its own right, combining stylish interiors, striking castle views, speciality cocktails and relaxed yet refined dining. Its menus will celebrate the exceptional food of the Boyne Valley, showcasing quality local produce and suppliers through creative, flavour-led dishes, modern gastro-style dining and an outstanding Sunday carvery.
We are seeking to recruit an experienced F&B Breakfast Supervisor to join the Bastion Team.
Duties and Responsibilities of the Role:
- Manage breakfast service to ensure all guests are served promptly, with attention to detail and presentation quality. Address and resolve any guest requests or complaints promptly
- Coordinate and lead breakfast staff, ensuring team efficiency and high morale. Conduct daily briefings and delegate tasks for optimal service flow
- Oversee food quality, presentation, and replenishment. Liaise with the kitchen team to maintain food standards, replenish buffet stations, and address any food safety concerns
- Interact with guests to ensure satisfaction, answer inquiries, and respond to feedback. Tailor service to meet the unique needs of each guest, enhancing their experience
- Train and mentor new breakfast staff, reinforcing the hotel’s standards and procedures. Continuously coach the team to maintain high service quality
- Monitor and manage inventory of breakfast supplies, ensuring adequate stock levels for daily operations. Order and restock items as needed
- Ensure all team members follow health and safety guidelines, with a focus on food hygiene standards. Conduct regular inspections to confirm compliance
Skills and Competencies:
- Leadership Skills: Demonstrated ability to lead, motivate, and coordinate a team effectively in a fast-paced environment
- Customer Service Orientation: Strong commitment to delivering exceptional guest service, with a genuine interest in creating a memorable experience
- Attention to Detail: High standards for food presentation, cleanliness, and guest satisfaction, with an eye for even the smallest details
- Problem-Solving Abilities: Proactive approach to addressing and resolving service issues, ensuring smooth and efficient operations
- Communication Skills: Excellent verbal communication skills to engage with guests and staff, providing clear guidance and support.
Requirements:
- Previous experience in a supervisory role within the food and beverage department of a luxury hotel or upscale restaurant
- Strong leadership abilities with excellent communication, interpersonal, and team management skills
- Proven track record of delivering high-quality service and resolving guest issues effectively
- Sound knowledge of food and beverage operation.
- Ability to multitask, prioritise tasks, and work efficiently in a fast-paced environment
- Attention to detail and a passion for delivering memorable guest experiences
- Flexibility to work evenings, weekends, and holidays as required.
Why Join Trim Castle Hotel ?
- Ongoing training and career development opportunities
- Complimentary meals while on duty
- Discounted leisure facilities/membership at the Johnstown Estate