Luxury F&B Host – Signature Dining Experience

Hollybank Trustees Ltd; Trim; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Ongoing training and careerdevelopment

Complimentary meals while on duty

Discounted leisure facilities/membersh

Job summary

Trim Castle Hotel, a boutique four‑star property in Trim, Meath, is seeking an experienced Food & Beverage Host to join The Bastion Team, overseeing welcoming guests, reservations, menus, and guest preferences with a focus on exceptional service.

The role requires strong communication, organisational skills, and the ability to work across outlets, including weekends and holidays, in a luxury hospitality environment with modern dining concepts.

Qualifications

• Previous experience in a luxury hospitality environment preferred.
• Excellent communication and interpersonal skills with a warm, welcoming personality.
• Strong organisational skills with the ability to multitask and work under pressure.
• Proficiency in reservation management systems and basic administrative duties.
• A proactive approach with attention to detail and a passion for exceptional guest service.
• Ability to work flexibly across different outlets and shifts, including weekends and holidays.

Responsibilities

• Greet guests warmly upon arrival and escort them to their tables, ensuring a seamless start to their dining experience.
• Maintain an organised and efficient reservation system, managing bookings across outlets.
• Provide menus, introduce guests to the restaurant’s offerings, and answer queries about the menu, dietary preferences, or allergens.
• Assist in resolving guest concerns or special requests promptly and professionally.
• Liaise with the kitchen and service team to ensure smooth communication of guest preferences and requests.
• Support the F&B team with the preparation of daily reservations, ensuring accurate guest counts and special requirements.
• Assist in updating table plans and floor layouts based on reservations and walk-ins.
• Coordinate with different departments (kitchen, bar, and service team) to ensure smooth operations during peak service times.
• Manage and monitor inventory of hosting-related supplies, such as menus, table settings, and promotional materials.
• Maintain and update guest profiles and preferences to enhance personalised service.
• Work closely with the F&B Management team to uphold the highest service standards.
• Provide guidance and training to junior staff on hosting etiquette and reservation management.
• Assist with special event setups and private dining arrangements as needed.
• Maintain cleanliness and presentation of the reception/host area in the outlet.

Skills

Guest service

Reservation management

Communication

Organisational skills

Multitasking

Flexibility

Job description

Trim Castle Hotel, a boutique four‑star property in Trim, Meath, is seeking an experienced Food & Beverage Host to join The Bastion Team, overseeing welcoming guests, reservations, menus, and guest preferences with a focus on exceptional service.

The role requires strong communication, organisational skills, and the ability to work across outlets, including weekends and holidays, in a luxury hospitality environment with modern dining concepts.