F&B Assistant Manager - Lead Service & Guest Experience

RC HOTELS (PTE.) LTD.; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

RC Hotels is hiring an Assistant Manager, Skai to lead daily Front and Heart of the House operations. You will drive guest satisfaction, revenue, and team performance in a dynamic luxury setting. A strong background in F&B management and hospitality leadership is required, with focus on service standards and training.

The role emphasizes collaboration with culinary and People & Culture teams to recruit, train, and deploy staff, while maintaining hygiene and safety compliance across outlets.

Qualifications

• 5 years in F&B management experience.
• Experience in similar size/style of 5* hotel.
• Leadership / People management.
• Strong communication skills.
• Ability to work under pressure and independently.

Responsibilities

• Manage and coordinate daily Front of House and Heart of the House operations with right delegation.
• Identify problems and friction points and develop solutions to maximize efficiency and revenue.
• Monitor reservations and coordinate with culinary team.
• Plan and control staffing to meet business needs and budgets.
• Collaborate with People & Culture to recruit suitable colleagues.
• Oversee outsource labour, casual labour and overtime.
• Lead daily briefings and monthly department meetings; ensure training.
• Maintain service standards and hygiene compliance in outlet and related areas.
• Lead F&B team to deliver personalised guest dining experiences and service excellence.

Skills

F&B management

Leadership

Interpersonal skills

Microsoft Office

Problem solving

Education

Hospitality management degree

Tools

Microsoft Office

Job description

RC Hotels is hiring an Assistant Manager, Skai to lead daily Front and Heart of the House operations. You will drive guest satisfaction, revenue, and team performance in a dynamic luxury setting. A strong background in F&B management and hospitality leadership is required, with focus on service standards and training.

The role emphasizes collaboration with culinary and People & Culture teams to recruit, train, and deploy staff, while maintaining hygiene and safety compliance across outlets.