F&B Duty Manager: Lead hospitality & guest experience

Niche Hotels Unlimited Company; Ireland; On-site; EUR 37,000 - 48,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing job-related training

Learning Bites and Wellbeing webinars

Job summary

Leonardo Hotels is seeking an F&B Duty Manager to lead strategic initiatives and daily operations of the hotel, engaging the team to deliver exceptional guest care. You will act as an ambassador for the hotel and Leonardo Hotels estate, upholding company values and fostering a respectful, inclusive culture.

You’ll supervise day-to-day hotel operations, greet guests, motivate the team, and collaborate across departments to exceed guest expectations.

Qualifications

• Versatility to handle fast-paced hospitality environments.
• Ability to supervise day-to-day hotel operations.
• Strong guest-focused service mindset.

Responsibilities

• Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
• Have strong operational knowledge with the ability to work across departments as required
• Support other managers with interviews and recruitment - it's a team effort
• Coach and train new starters - we want everyone to feel confident in their new role
• Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
• Collaborate with your local HR team to host engaging activities for the team
• Preferably have experience working in a branded hotel or restaurant

Skills

Leadership

Recruitment

Coaching

Guest hospitality

Problem solving

Collaboration

Brand hotel exp

Job description

Leonardo Hotels is seeking an F&B Duty Manager to lead strategic initiatives and daily operations of the hotel, engaging the team to deliver exceptional guest care. You will act as an ambassador for the hotel and Leonardo Hotels estate, upholding company values and fostering a respectful, inclusive culture.

You’ll supervise day-to-day hotel operations, greet guests, motivate the team, and collaborate across departments to exceed guest expectations.