Assistant Outlets Manager

Fota Island Resort; Carrigtohill; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Company Funded Educational Programs

Discount on Dining options of up to 50

Reduction on accommodation for family

Discount for Spa treatments and产品s

Use of Health Clubs

Employee Assist Program

Wellness Program

Staff Service Awards

Staff Dining Facilities

Staff Parking

Job summary

Fota Island Resort in Ireland is seeking an Assistant Outlets Manager to lead outlets across the resort’s food and beverage operations. You will oversee staff in busy outlets, drive service excellence and contribute to conference and banqueting support.

The ideal candidate brings strong leadership, a passion for wine and an ability to train and develop F&B teams in a high-profile setting within a luxury hotel environment.

Qualifications

• Previous experience in a high profile 4* Hotel or a 5* environment desirable
• A total dedication to improving the hotel's offering
• Excellent Customer Service and communication skills
• Excellent knowledge of and a passion for Food and Beverage service including wine.
• Ability to work under pressure while planning, executing and following up on the various tasks in a very flexible working environment
• Excellent Interpersonal skills
• Extensive experience in F&B staff training, knowledge and skills, grooming, customer service and service etiquette
• A 3rd level qualification in Hospitality Management is preferred but not essential

Responsibilities

• Supervisor all services across the outlets
• Ensure all team members deliver and exceed on guests expectations
• Plan and deliver briefings with all relevant staff
• Provide accurate and up to date information to staff and guests in relation to menu options
• Assign stations to associates
• Assist with on boarding of new associates
• Assist with training of all associates
• Ensure the correct set of relevant outlet for service and shift handover

Skills

Customer service

Communication skills

Interpersonal skills

F&B service knowledge

Wine knowledge

Staff training

Education

3rd level in Hospitality Management

Job description

Whether in our kitchens, dining rooms, event venues, accommodation or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this through service excellence, innovation and the passion of our team members.

We are currently recruiting for an Assistant Outlets Manager to join our professional team.

The Ideal Candidate will be a strong leader capable of managing high numbers of staff across busy food and beverage outlets and assist with conference and banqueting.

Staff Benefits Include

• Company Funded Educational Programs
• Discount on Dining options of up to 50%
• Reduction on accommodation for family and friends
• Discount for Spa treatments and products
• Use of Health Clubs
• Employee Assist Program
• Wellness Program
• Staff Service Awards
• Staff Dining Facilities
• Staff Parking

What We Are Looking For

• Previous experience in a high profile 4* Hotel or a 5* environment desirable
• A total dedication to improving the hotel's offering
• Excellent Customer Service and communication skills
• Excellent knowledge of and a passion for Food and Beverage service including wine.
• Ability to work under pressure while planning, executing and following up on the various tasks in a very flexible working environment
• Excellent Interpersonal skills
• Extensive experience in F&B staff training, knowledge and skills, grooming, customer service and service etiquette
• A 3rd level qualification in Hospitality Management is preferred but not essential

Responsibilities

• Supervisor all services across the outlets
• Ensure all team members deliver and exceed on guests expectations
• Plan and deliver briefings with all relevant staff
• Provide accurate and up to date information to staff and guests in relation to menu options
• Assign stations to associates
• Assist with on boarding of new associates
• Assist with training of all associates
• Ensure the correct set of relevant outlet for service and shift handover

Liaise With Other Departments As Required

If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining The Fota Collection.