F&B Assistant – Fast-Paced Hospitality with Growth & Perks

Windward Management Ltd; Dundalk; Remote; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Learning & Development oppportunities

Refer a Friend Program

Employee Recognition Awards

Team Member Accommodation & F&B disks?

Complimentary parking

Job summary

Ballymascanlon Hotel & Golf Resort, a Windward Management Limited property, is seeking a Food & Beverage Assistant to deliver friendly, professional service across restaurant, bar, breakfast and event areas. The role emphasizes guest satisfaction, accuracy in order taking and processing, and upholding cleanliness and safety standards.

The successful candidate will work closely with kitchen and management teams, contribute to upselling, and support operations during busy periods while maintaining

Qualifications

• Excellent customer service and communication skills.
• Friendly, positive and professional attitude.
• Ability to work effectively in a fast-paced environment.
• Strong teamwork and attention to detail.
• Good time-management and organisational skills.
• Flexible availability, including weekends and evenings where required.
• Previous hospitality, restaurant, hotel or bar experience is advantageous.
• Knowledge of food hygiene and health & safety procedures is desirable.

Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Take accurate food and beverage orders and deliver them promptly.
• Prepare and serve food, beverages, tea and coffee according to company standards.
• Set up and clear tables, restaurant areas, bars and function rooms.
• Maintain high standards of cleanliness, hygiene and personal presentation.
• Provide accurate information about menus, food and beverages, including dietary requirements and allergens.
• Handle guest requests and resolve queries professionally, escalating issues when necessary.
• Operate tills and process cash and card payments accurately.
• Maintain good knowledge of food and beverage menus and assist with upselling where appropriate.
• Work closely with kitchen, bar and management teams to ensure smooth service.
• Follow all food safety, health and safety, licensing and company procedures.
• Replenish stock and maintain service areas throughout the shift.
• Support colleagues and other departments during busy periods.
• Contribute to achieving excellent guest satisfaction and departmental targets.

Skills

customer service

communication

teamwork

time-management

Job description

Ballymascanlon Hotel & Golf Resort, a Windward Management Limited property, is seeking a Food & Beverage Assistant to deliver friendly, professional service across restaurant, bar, breakfast and event areas. The role emphasizes guest satisfaction, accuracy in order taking and processing, and upholding cleanliness and safety standards.

The successful candidate will work closely with kitchen and management teams, contribute to upselling, and support operations during busy periods while maintaining