Evening Supervisor

Centra; Malahide; On-site; EUR 28,000 - 36,000; Full time

Job summary

Centra Clontarf in Dublin 3 is seeking an Evening Supervisor to lead a small team, ensure the store operates smoothly and deliver outstanding customer service.

You will motivate staff, manage shifts, handle customer queries and ensure every shift embodies Centra's Proud, Energetic, Imaginative and Community-Based values while maintaining high standards of presentation and safety.

Qualifications

• Minimum 1 year in a customer service-facing role.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment, multitask under pressure.
• Ability to organize work, delegate responsibilities and support team members in-store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Liaise with day management/supervisors on changes to layouts and ensure changes are implemented correctly.
• Set the standard for other employees regarding rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Communication

Teamwork

Multitasking

Organization

Job description

Job Ref 54959

Job Title Evening Supervisor

Job Type Full time

Location CENTRA CLONTARF (MALAHIDE ROAD, DUBLIN 3)

Salary On Application

Closing Date For Applications 06-11-2026

Job Description

Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• Minimum 1 years€,, experience in a customer service facing role
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

About The Locality

Main duties

• Implement planograms correctly and ensure the correct range is in place in store;
• Merchandise and present the store to the highest standard;
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
• Deal with all customer queries efficiently, professionally and consistent with store policy