Evening Supervisor

Centra; Killarney; Remote; EUR 28,000 - 36,000; Full time

Job summary

Centra in Ireland seeks a customer-focused supervisor to lead and motivate the store team, ensuring efficient operations and exceptional customer service at all times.

You will support induction and training, manage daily tasks, and act as a role model promoting teamwork and a positive attitude. The role involves liaising with management on layout changes and maintaining high standards of merchandising and customer care.

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Able to work as part of a team in a fast-paced environment.
• Ability to organise work and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

Skills

Customer service

Teamwork

Multitasking under pressure

Organisation

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• Minimum 1 years€,, experience in a customer service facing role
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

About the locality:

• 2.30pm to 10pm
• Monday to Friday mainly odd weekend

Requirments:

• Reliable
• Energetic

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.