Evening Supervisor

Centra; Cork; Hybrid; EUR 29,000 - 40,000; Full time

Job summary

Centra, a leading Irish grocery brand in Ireland, is seeking a Store Supervisor to manage and motivate the store team, ensuring excellent customer service and efficient store operations. You will lead by example, support team development, and liaise with day management on floor layouts and merchandising changes.

The role requires 1 year of customer service experience, the ability to work in a fast-paced environment, and strong organisational skills to delegate tasks effectively.

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Ability to work as part of a team in a fast-paced environment.
• Experience organising work and delegating responsibilities.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

Skills

Team leadership

Teamwork

Multitasking

Organisation

Job description

Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• Minimum 1 years€,, experience in a customer service facing role
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies