Evening Retail Supervisor - Lead Team & Service Excellence

Centra; Tullamore; On-site; EUR 28,000 - 36,000; Full time

Job summary

Centra Fingerboard Tullamore is seeking an Evening Supervisor to lead and motivate the team, ensuring store operations run smoothly and customers receive excellent service. The role focuses on team leadership, task delegation, and maintaining high standards in a fast-paced retail environment.

The ideal candidate has at least 1 year in customer service, excellent communication, and the ability to multitask under pressure.

Qualifications

• Minimum 1 year experience in a customer service facing role.
• Excellent communication skills.
• Ability to work in a fast-paced environment and multi-task under pressure.
• Ability to organise work and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Liaise with the day management/supervisors on any changes to layouts and ensure changes are correctly implemented.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Job description

Centra Fingerboard Tullamore is seeking an Evening Supervisor to lead and motivate the team, ensuring store operations run smoothly and customers receive excellent service. The role focuses on team leadership, task delegation, and maintaining high standards in a fast-paced retail environment.

The ideal candidate has at least 1 year in customer service, excellent communication, and the ability to multitask under pressure.