European Claims Analyst & Process Optimizer (Hybrid)

Abrivia Recruitment Specialists; Dublin; Hybrid; EUR 35,000 - 52,000; Full time

Job summary

Abrivia Recruitment Specialists in Ireland is seeking a Claims Handler to join a small team. You will manage a varied portfolio across European markets, combining claims management with data analysis, third-party oversight and process improvement.

The role requires APA in Commercial Insurance, strong Excel skills and a detail-focused, analytical approach. You will liaise with brokers, loss adjusters, solicitors and other stakeholders while contributing to system enhancements and governance of

Qualifications

• APA qualification in Commercial Insurance is required, with CIP qualification or progress towards this advantageous.
• Previous experience within claims, claims operations or the wider insurance sector.
• Good Microsoft Excel skills, including the ability to work confidently with data, filters and spreadsheets; knowledge of PivotTables would be advantageous.
• Excellent attention to detail with a methodical approach to reviewing claims information and data.
• Strong communication skills with the ability to build relationships with internal and external stakeholders.
• Good organisational skills with the ability to manage priorities without compromising accuracy.
• Analytical and logical approach with a willingness to learn and further develop technical insurance knowledge.
• Comfortable working within a small team and taking ownership of responsibilities.

Responsibilities

• Manage and support a varied portfolio of claims across European markets, ensuring cases are progressed accurately and efficiently.
• Liaise with brokers, loss adjusters, external claims handlers, solicitors and other third-party stakeholders.
• Review claims information and documentation, ensuring files and supporting data are complete and accurate.
• Prepare and validate claims bordereaux, identifying missing information and maintaining high standards of data quality.
• Work with internal teams and external partners to improve claims processes, monitoring and operational efficiency.
• Support the oversight and audit of third-party claims providers and assist with wider claims governance activities.
• Contribute to system enhancements, process improvements and the continued development of the claims function.

Skills

Data analysis

Excel proficiency

Attention to detail

Communication skills

Organisational skills

Analytical thinking

Team player

Education

APA in Commercial Insurance

CIP qualification

Tools

PivotTables

Job description

Abrivia Recruitment Specialists in Ireland is seeking a Claims Handler to join a small team. You will manage a varied portfolio across European markets, combining claims management with data analysis, third-party oversight and process improvement.

The role requires APA in Commercial Insurance, strong Excel skills and a detail-focused, analytical approach. You will liaise with brokers, loss adjusters, solicitors and other stakeholders while contributing to system enhancements and governance of