Claims Quality Assurance Analyst-Insurance

Sigmar Recruitment; Dublin; Hybrid; EUR 48,000 - 60,000; Full time

Benefits offered by this job

Hybrid working (2 days onsite, 3 days/

Bonus potential

Job summary

Sigmar Recruitment is partnering with a leading Irish insurer to hire a Claims Quality Assurance Analyst for their central Dublin office. The role is hybrid, with a mix of onsite and remote working and a culture focused on training and career progression.

The successful candidate will audit claims handling to ensure SLA and policy compliance, drive improvements, and contribute to reducing errors and leakage while supporting regulatory requirements.

Qualifications

• Minimum 1 year in a quality assurance role within General Insurance.
• CIP qualification is essential; relevant professional or third-level qualifications preferred.

Responsibilities

• Evaluate claims handling procedures to ensure compliance with SLAs and policies.
• Identify process improvements to increase consistency and efficiency.
• Conduct audits, analyse data and produce reports to reduce errors and leakage.
• Manage complaint logs and support regulatory compliance.

Skills

CIP Qualified

QA experience

Education

Third-level qualifications

Job description

Claims Quality Assurance Analyst

AboutYourNewEmployer

Join one of Ireland’s leading insurance providers who are looking to recruit a Claims Quality Assurance Analyst for their central Dublin office (hybrid).With a supportive culture, a strong emphasis on training and career progression, this is an excellent opportunity to join a well-established and growing company.

AboutYourNewJob

The Claims Quality Assurance Analyst will play a pivotal role in ensuring claims handling procedures are executed in compliance with SLAs, and internal policies. This position involves evaluating claims processing to maintain consistency and accuracy while driving process improvements to enhance efficiency and reduce errors.

• Evaluating claims handling procedures to ensure compliance with regulatory requirements and Service Legal Agreements.
• Identifying process improvements to ensure consistency, and enhance claims handling efficiency.
• Conducting audits, analysing data, and generating reports to reduce errors or Claims Leakage.
• Managing complaint logs, ensuring timely resolution, and supporting regulatory compliance.

WhatSkillsYouNeed

• CIP Qualified is essential and ideally a relevant professional or third-level qualifications.
• Experience in claims within the General Insurance Industry, including a minimum of 1 year in a quality assurance role

What'sonOffer

• Highlycompetitivesalarywithbenefitsandbonuspotential.
• HybridWorking(2daysonsiteand3daysremote).