International Claims Admin

Abrivia Recruitment Specialists; Dublin; Hybrid; EUR 25,000 - 35,000; Full time

Job summary

Abrivia Recruitment Specialists is seeking an International Claims Admin to join our client in the insurance sector. This hybrid role offers exposure to an international claims portfolio and a clear path to broader claims responsibilities.

Training will be provided for candidates from a wider insurance background, with a focus on developing technical claims knowledge and progression. The role emphasizes handling international claims across multiple lines of business, accurate documentation, and

Qualifications

• Experience in the insurance industry is required.
• Claims knowledge or training available for progression.
• Strong communication skills with the ability to engage internal and external stakeholders.

Responsibilities

• Support the administration and progression of international claims across a diverse portfolio of business.
• Support the administration and progression of claims across multiple lines of business.
• Register and validate new claim notifications, ensuring information is accurately recorded and allocated.
• Review policy documentation, correspondence and supporting information to assist with progression of claims.
• Process claims payments accurately and in accordance with internal procedures and delegated authorities.
• Liaise with internal teams and external stakeholders to ensure queries and outstanding actions are progressed efficiently.
• Maintain accurate claims records, documentation and audit trails across internal systems.
• Identify discrepancies or issues within files and escalate to the appropriate team member.

Skills

Insurance knowledge

Communication skills

Attention to detail

Stakeholder liaison

Time management

Job description

Working Model: Hybrid. On-site (three days per week – Monday, Tuesday and Wednesday)

Abrivia are currently recruiting for an International Claims Admin to join our client within the insurance sector. This role offers exposure to an international claim’s portfolio spanning several lines of business and would suit an insurance professional looking to broaden their technical knowledge and develop a career within claims.

The successful candidate does not need previous claims handling experience, with training and development available for someone coming from a wider insurance background. This is an opportunity to gain exposure to varied international claims while developing the technical knowledge and responsibility required to progress into a broader claim’s role over time.

Your Role

• Support the administration and progression of international claims across a diverse portfolio of business.
• Support the administration and progression of claims across multiple lines of business.
• Register and validate new claim notifications, ensuring information is accurately recorded and allocated.
• Review policy documentation, correspondence and supporting information to assist with the progression of claims.
• Process claims payments accurately and in accordance with internal procedures and delegated authorities.
• Liaise with internal teams and external stakeholders to ensure queries and outstanding actions are progressed efficiently.
• Maintain accurate claims records, documentation and audit trails across internal systems.
• Identify discrepancies or issues within files and escalade these to the appropriate team member.

Your Skills

• Previous experience within the insurance industry is required, with candidates from a variety of insurance backgrounds considered.
• Previous claims experience would be advantageous but is not essential.
• Good understanding of insurance policies, processes and terminology.
• Strong communication skills with the confidence to engage effectively with internal and external stakeholders.
• Analytical and detail-focused with the ability to review documentation and understand technical information.
• Calm, organised and capable of managing multiple priorities effectively.
• Willingness to undertake relevant insurance qualifications and develop technical claims knowledge.
• Motivated to learn, take on greater responsibility and progress within a broader claims position over time.