Energy Services Administrator - Dublin | Flexible, Bonus

SSE; Dublin; Hybrid; EUR 34,000 - 44,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym discounts

Online GP

24/7 counselling

Cycle to Work

Maternity leave

Paternity leave

Job summary

SSE is seeking an Ener gy Services Admin in Dublin. You will provide administrative and technical support to customers, engineers and colleagues, ensuring expectations are met while following company procedures and timescales.

You will monitor internal systems, manage correspondence, schedule engineer appointments, liaise with suppliers to secure best pricing and deliver parts timely, and produce regular reports on outstanding items.

Qualifications

• Demonstrable administrative experience.
• Excellent working knowledge of Microsoft Office (Word, Access, Excel, Outlook).
• Strong communication and customer care skills.
• Knowledge of SEAI grant management.
• Ability to build and maintain stakeholder relationships.

Responsibilities

• monitor our internal database to ensure all information is accurate and up to date at all times
• ensure all correspondence (emails, letters, inbound and outbound calls) with customers / sales agents / engineers etc is dealt with according to specific requests
• schedule appointments with customers and monitor the engineers’ daily / weekly / monthly schedule, to ensure that all appointments are arranged in the most effective way so that each appointment is met as agreed
• liaise with various suppliers to get the best price for the customer and the company, and to order parts, ensuring they are delivered to the engineer in a timely manner
• compile and update weekly / monthly reports to ensure that all outstanding jobs, queries etc are dealt with appropriately and efficiently

Skills

Administrative experience

Strong communication

Stakeholder management

Tools

Microsoft Office

Job description

SSE is seeking an Ener gy Services Admin in Dublin. You will provide administrative and technical support to customers, engineers and colleagues, ensuring expectations are met while following company procedures and timescales.

You will monitor internal systems, manage correspondence, schedule engineer appointments, liaise with suppliers to secure best pricing and deliver parts timely, and produce regular reports on outstanding items.