System Performance Supervisor System Performance, Network Operations

ESB; Leinster; Hybride; EUR 70 000 - 110 000; Plein temps

Résumé du poste

ESB Networks is seeking a System Performance Supervisor for the Network Operations team. The role covers performance across all voltage levels and requires strong skills in problem solving, SCADA NM9 systems, and stakeholder engagement.

You will drive operational excellence while ensuring security of supply in a flexible, hybrid working setup. You will interact with DSO generators and customers, develop operational instructions, and support MV and central control functions.

Qualifications

• Minimum of 3 years relevant experience.
• Advanced Level 6 Electrical Craft Certificate or Level 7+ qualification with substantial electrical theory content.
• Strong knowledge of operational policies, procedures and Electrical Safety Rules.
• Excellent communication, interpersonal and reporting skills.
• Knowledge of network assets, substations, protection and the Distribution Code.
• Familiarity with NMS and SCADA NM9 systems.

Responsabilités

• Manage and coordinate stakeholders associated with DSO Generators (Wind, Solar, Battery).
• Conduct Distribution Code Compliance Testing of DSO Generators from NDCC.
• Interact with HV Demand and Generation customers.
• Develop Operational Instructions for generation & demand customers on the Distribution System.
• Support MV System Managers regarding MV system performance and MV Centralised Control.
• Programme, maintain and issue of new and existing Cellos.
• Oversee Apex platform improvements and stakeholder contact database updates.
• Collaborate with DSMO team to expand Distribution Market products.
• Investigate nuisance alarms for NDCC and conduct operational assessments.
• Coordinate with ESB Networks on system performance and security issues.
• Contribute to Operational and Asset Management policy and ESB Networks SLA management.
• Provide operations briefing and training within ESB Networks.

Connaissances

Problem solving

Communication

Team collaboration

SCADA NM9 awareness

Microsoft Office

Formation

Advanced Level 6 Electrical Craft Certificate

Level 7+ Electrical/ Electronics/ Mechanical qualification

Outils

SCADA NM9 systems

Apex platform

Cellos

Microsoft Office

Description du poste

System Performance Supervisor System Performance, Network Operations

Vacancy Number: 29290

Category: Engineering - Other

Job Type: Full-time

Role Description

As we transition our electricity system to a high renewables low carbon system with customers at the centre, we need to maintain operational excellence and ensure security of supply, whilst developing and scaling more flexible demand. Networks have recently re-aligned our SMT structure to focus on Distribution Markets and System Operation (DMSO) capabilities required to meet the recent Energy Demand Strategy (CRU 21/06/2023) and accelerated Climate Action Plan targets.

The System Performance Supervisor will be part of the wider Operations Team with wide ranging responsibility for network performance across all voltage levels. The successful candidate will be expected to be experienced in problem identification and have the necessary skills to deliver complex technical solutions. The position will have extensive interactions throughout the business around the country.

Key Responsibilities

• Manage and coordinate relevant stakeholders associated with DSO Generators such as Wind, Solar and Battery, including pre and post energisation and the production of agreed interface protocols and procedures.
• Distribution Code Compliance Testing of DSO Generators from NDCC as required.
• Interaction with new and existing HV Demand and Generation customers.
• Development of Operational Instructions for generation & demand customers on the Distribution System
• Provide support to MV System Managers regarding MV system performance and MV Centralised Control.
• Programme, maintain and issue of new and existing Cellos
• Management of the Apex platform improvements and updates for stakeholders contact database, restoration guides and control room fault reporting.
• Liaise with the wider DSMO team in a view of improving and expanding on Distribution Market products and provide operational knowledge and guidance where required.
• Investigation, reporting and follow up of nuisance alarms for NDCC.
• Due diligence investigations on all aspects of the system operational performance
• Fault and operational incident investigation
• Carry out Operational Assessments on ESB Networks Operators
• Interaction with EirGrid on system performance and security issues
• Input into Operational and Asset Management policy
• Management of ESB Networks Operational SLA’s with 3rd parties
• Operations briefing and training within ESB Networks

Knowledge, Skills and Experience

• Minimum of 3 years relevant experience
• Advanced Level 6 Electrical Craft Certificate/A suitable Level 7 or higher qualificationin Electrical, Electrical Services, Electronics, Mechanical or other suitable alternative qualification with a sizeable electrical theory content
• Strong knowledge of existing operational policies, procedures and Electrical Safety Rules
• Excellent communication, interpersonal and reporting skills
• Ability to work within a team environment and work with stakeholders across the business.
• Knowledge of network assets and standards, substations and protection
• Knowledge of the Distribution Code
• Knowledge of NMS and SCADA NM9 systems
• IT skills (including Microsoft Office applications)

Qualifications

• A technical qualification or equivalent work experience
• Full clean driving licence
• Advanced Level 6 Electrical Craft Certificate, 3rd Level Qualification or equivalent work experience.

Location

Flexible. However, attendance in Leopardstown Road along with site visits will form part of the role.

Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

System Performance Manager, Network Operations

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

17th November 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland / UK prior to commencement of employment.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.