EMEA Private Markets Client Services Lead

086 NT Mgmt Services Ireland Ltd; Limerick; On-site; EUR 90,000 - 130,000; Full time

Job summary

Northern Trust is seeking a Client Service Delivery Manager to oversee end-to-end service delivery for Private Markets clients, coordinating across Fund Accounting, Investor Services, AML and related operations.

The role requires deep knowledge of Private Markets, relationship management with senior stakeholders, and a proactive, results-driven approach to service quality and continuous improvement.

Qualifications

• Extensive experience in financial services, asset servicing or fund administration.
• Knowledge of Private Markets structures, lifecycles and reporting requirements.
• Ability to manage complex client relationships with senior stakeholders.

Responsibilities

• Own end-to-end service experience for Private Markets clients across multiple products.
• Coordinate service delivery across Fund Accounting, Transfer Agency, Investor Services and AML.
• Plan client meetings, governance forums and follow-up actions with timely documentation.
• Engage with client senior management on complex matters and remediation initiatives.
• Maintain oversight of client reporting, KPIs and service standards.

Skills

Private Markets knowledge

Client relationship management

Cross-functional coordination

Stakeholder management

Strong communication

Leadership

Education

Bachelor’s degree or equivalent in finance/related field

Tools

Fund accounting systems

Investor servicing platforms

Job description

Northern Trust is seeking a Client Service Delivery Manager to oversee end-to-end service delivery for Private Markets clients, coordinating across Fund Accounting, Investor Services, AML and related operations.

The role requires deep knowledge of Private Markets, relationship management with senior stakeholders, and a proactive, results-driven approach to service quality and continuous improvement.