EMEA Partner Operations Manager - Graduate (TikTok AI Data Service and Operations) - 2027 Start

TikTok; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

TikTok Inc. invites graduates to join the EMEA Partner Operations team in Dublin as part of the AI Data Service and Operations program.

The role offers exposure to global operations, data-driven project support, and collaboration across product, algorithm, and operations teams. As a graduate, you will contribute to operations, data analysis, and knowledge management while developing a deep understanding of AI-driven data services.

Qualifications

• Bachelor's degree in Business or related discipline.
• Excellent English communication skills.
• Able to navigate a global organisation, influence stakeholders and affect outcomes.
• Ability to think outside the box, manage multiple priorities and adapt quickly to changing situations.
• Ability to identify issues and work to resolve them in partnership with business leaders.
• Familiarity with and well-versed in utilising AI tools.

Responsibilities

• Project Operations Support: Assist Project Managers in tracking daily project progress and managing issues.
• Data Analysis and Reporting Support: Build and maintain operational dashboards and reports; analyze anomalous metrics to provide data-driven insights.
• Process and Tool Optimization: Leverage internal smart tools to automate or streamline workflows and refine SOPs.
• Vendor Performance Management and Platform Support: Collect and organize vendor performance data and manage platform access rights.
• Knowledge Management and Experience Sharing: Document project experiences and drive execution; create a knowledge repository.

Skills

Excellent English

Global stakeholder management

Multitasking & prioritization

Problem solving

Familiarity with AI tools

Education

Bachelor's degree in Business or related field

Tools

AI tools

Job description

EMEA Partner Operations Manager - Graduate (TikTok AI Data Service and Operations) - 2027 Start

Location:

Dublin

Employment Type:

Regular

Job Code:

A139430

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Responsibilities

The TikTok AI Data Service and Operations (ADSO) team advances AI across TikTok by turning human expertise and real-world insight into data for model training, evaluation, and improvement. We work with product and algorithm teams to develop data standards, build evaluation datasets, and identify opportunities to strengthen model performance.Human judgment is nuanced and context-dependent, while models and product requirements continue to evolve. We translate that judgment into consistent data across languages, domains, and product scenarios, combining domain expertise, AI-powered automation, and global operations to improve evaluation methods and data production systems.You will collaborate with algorithm, product, engineering, and operations teams throughout the model development lifecycle. This provides opportunities to deepen your understanding of AI systems, shape how models are trained and evaluated, and see how stronger data and evaluation practices inform product improvements.About The Team:We're the Global Partnership Management (GPM) team. We are in charge of the global BPO service to ByteDance. This internship role is specifically for the EMEA AI Data Service and Operations Partnership Management team, which is dedicated solely to supporting within the ADSO team pillar and with the BPOs that are dedicated to the ADSO business.We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

• Project Operations Support: Assist Project Managers (PPM/POM) in tracking daily project progress and managing issues, including requirements gathering, schedule monitoring, risk alerts, and issue logging with our vendors.
• Data Analysis and Reporting Support: Assist in building and maintaining operational dashboards and reports (tracking SLAs such as quality, efficiency, output, and utilization); analyze anomalous metrics (e.g., causes of fluctuations, trend changes) to provide data-driven insights to project managers.
• Process and Tool Optimization: Leverage internal smart tools (such as SQL and Feishu/Lark multi-dimensional tables) to automate or streamline repetitive manual workflows (e.g., automated data extraction, report refreshing, and alert notifications) based on actual usage scenarios; help refine and optimize internal documentation, SOPs, templates, and trackers to improve the quality and reusability of accumulated information.
• Vendor Performance Management and Platform Support: Assist in collecting and organizing vendor performance data, and participate in vendor scoring as well as data reconciliation for costs and settlements; manage platform access rights, account information, and basic configurations to ensure smooth business operations.
• Knowledge Management and Experience Sharing: Participate in cross-departmental communication, compile meeting minutes and action items, and help drive execution and task closure; document project experiences, issues, and solutions to create a searchable knowledge repository for the team.
• Ability to manage multiple responsibilities simultaneously and effectively, and efficiently prioritise and meet deadlines.

Qualifications

• Individuals who are completing or have recently completed a Bachelor's degree in Business or a related discipline.
• Excellent English communication skills.
• Able to navigate a global organisation, influence stakeholders and affect outcomes.
• Ability to think outside the box, manage multiple priorities and adapt quickly to changing situations.
• Ability to identify issues and work to resolve them in partnership with business leaders.
• Familiarity with and well-versed in utilising AI tools.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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