Law Enforcement Response Specialist, EMEA - Trust & Safety

TikTok; Dublin; On-site; EUR 70,000 - 95,000; Full time

Job summary

TikTok is seeking a Law Enforcement Response Specialist for the EMEA region within Trust & Safety in Dublin.

You will analyse and respond to time-sensitive user data requests from law enforcement, ensuring privacy and compliance with the Digital Services Act, e-Evidence Regulation, and internal SOPs.

The role involves collaboration with legal, external partners, and cross-functional teams, and includes after-hours work and handling sensitive content.

Qualifications

• Bachelor's degree or equivalent experience; at least 3 years in a Law Enforcement Response role or similar field.
• Experience retrieving and formatting data using internal tools and platforms.
• Fluency in English with advanced writing skills.
• Strong analytical, organizational, and time-management skills; ability to work independently.
• Understanding of EEA/UK data access laws, MLATs and related orders.
• Collaborative mindset to work with cross-functional teams in a dynamic environment.

Responsibilities

• Review and respond to time-sensitive data requests from law enforcement while protecting user privacy.
• Ensure requests are analyzed and processed in compliance with laws and internal SOPs.
• Monitor impact of the upcoming e-Evidence Regulation and adapt workflows accordingly.
• Collaborate with legal and external partners on data privacy and disclosure issues.
• Maintain high standards of accuracy and speed in operations.
• Prepare internal documentation and keep clear records of decisions.
• Handle sensitive content issues including graphic material.

Skills

Fluency in English

Analytical thinking

Attention to detail

Time management

Independent working

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Bachelor's degree in law (preferred)

Tools

Internal data tools

Job description

Law Enforcement Response Specialist, EMEA - Trust & Safety

Location:

Dublin

Employment Type:

Regular

Job Code:

A69289A

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Responsibilities

About the teamOur Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.About the roleThe Law Enforcement Response Team (LERT) is part of the Trust & Safety team. As a LERT Specialist, you will be responsible for analysing and responding to time-sensitive user data requests, preservation requests and inquiries from law enforcement in the EEA/UK. You will work in a global and cross-functional team to ensure user safety on the platform and mitigate legal risk. You take great pride in knowing that every day you are working hard to promote trust in our platform and ensuring the highest levels of user safety.Note: This position will include reviewing content that may be offensive or sensitive to some people and will include after hours work and weekend duty.

What will I be doing?

• - Reviewing and responding to an increasing number of user data and preservation requests from law enforcement agencies while protecting user privacy.
• - Ensuring that all law enforcement requests are analysed and processed in compliance with applicable laws (e.g., Digital Services Act, e‑Evidence Regulation), internal Standard Operating Procedures, and our law enforcement guidelines, with a strong focus on evolving European legal frameworks.
• - Proactively monitoring and analysing the implementation and impact of the upcoming e‑Evidence Regulation, and contribute to the adaptation of internal workflows and procedures to ensure full compliance.
• - Collaborating with cross‑functional internal teams such as legal and external partners to deal with issues concerning user safety, data privacy and data disclosure.
• - Ensuring operational excellence while upholding high quality, speed, and accuracy in your work.
• - Gathering and analysing data on law enforcement requests to improve internal processes and consistently communicating with both internal and external stakeholders.
• - Drafting internal documentation, workflows and procedures concerning user safety, data privacy and data disclosure.
• - Keeping accurate internal records and clearly articulating operational decisions.
• - Working on sensitive issues that include child exploitation, graphic violence, self‑injury and other content which may be considered offensive or disturbing.

Qualifications

Minimum qualifications

• - Bachelor's degree and/or equivalent experience and a minimum of 3 years experience in a Law Enforcement Response specialist role or similar fields.
• - Experience in the retrieval and formatting of data using various internal tools and platforms which continue to evolve and develop.
• - Fluency in English and advanced English writing skills.
• - Proven ability to analyse and accurately process data with exceptional attention to detail in a fast-moving environment; requires strong analytical, organisational, and time-management skills to work independently and prioritise effectively under tight deadlines.
• - Understanding of the legal mechanisms for law enforcement data access in the EEA/UK region, including Mutual Legal Assistance Treaties (MLAT), European Production and Preservation Orders, and national judicial orders.
• - Experience in navigating and complying with complex, strict regulatory environments, preferably with direct experience related to data privacy and disclosure rules in the technology sector.
• - Collaborative mindset with the ability to adapt and remain resilient while tackling challenging issues in a dynamic, multi-cultural, and fast paced work environment

Preferred Qualifications

• - Bachelor's degree in law, criminal justice or similar.
• - Experience in developing or refining operational policies and procedures in response to new legal or regulatory requirements.

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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