Regulatory Response Analyst, Turkish - Trust & Safety

TikTok; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

TikTok Inc. in Dublin seeks a Regulatory Response Analyst fluent in Turkish to manage regulatory and safety incidents. You will coordinate responses with global partners and cross-functional teams, including Policy, Legal, and Engineering, to contain risk and improve processes.

The role requires a Bachelor's degree with 2+ years in Trust & Safety or related fields, strong Turkish and English, and willingness to work flexible hours across time zones.

Qualifications

• Bachelor's degree and 2+ years experience in a fast paced environment in Trust & Safety or related roles.
• Fluency in Turkish and English with strong knowledge of Turkish/Central Asia region.
• Strong interpersonal and communication skills to engage with global teams.
• Solid project management experience and ability to drive change from concept to execution.
• Flexible with global working hours and occasional weekend shifts.

Responsibilities

• Investigate and resolve incidents across multiple channels for TikTok and coordinate responses to partners and regulators.
• Participate in risk containment with cross-functional teams to handle crises.
• Analyse incident trends and data to improve incident processes, policy, and product.
• Use data-driven insights to influence stakeholders and improve detection, policy and tooling.
• Conduct market data reviews to identify root causes and implement lessons learned.

Skills

Turkish language

English language

Project management

Stakeholder engagement

Data analysis

Crisis management

Education

Bachelor's degree

Job description

Regulatory Response Analyst, Turkish - Trust & Safety

Location:

Dublin

Employment Type:

Regular

Job Code:

A77772B

Responsibilities

• Investigate and resolve reported incidents across multiple channels for TikTok and coordinate our response to global partners inquiries. This could be a time-sensitive response to a critical government regulatory report, a safety related matter raised by our Community Partner Channel partner or a trending challenge that may pose harm to our community
• Participate in risk containment efforts across various global cross-functional teams including Public Policy, Legal, Product and Engineering, among others to handle and respond to crisis
• Analyse incident trends, systems and data to develop improvements to the overall incident processes and drive improvements across process, policy and product
• Stakeholder collaboration: utilize data-driven insights to influence stakeholders and transform frontline signals into product, policy, and detection enhancements
• Conduct analysis, review market data to identify root causes and implement lessons learned into policies, processes, and tooling improvements

Qualifications

• Minimum Qualifications:
  • Bachelor's degree and 2+ years experience in a fast paced environment, preferably in Trust & Safety Operations or Incident, Policy, Risk or Crisis Management roles
  • Good knowledge of the Turkish/Central Asia region, with fluency in both Turkish and English to effectively engage with regional stakeholders and global teams
  • Ability to work effectively in a fast paced environment, strong interpersonal and communication skills to engage with different teams
  • Good project management skills, with a proven record of driving change from conception to execution
  • Be flexible with global working hours and with working on certain weekends, on a rotation basis
  • Knowledge of cultural sensitivities and regional differences in harmful content definitions and enforcement
• Preferred Qualifications:
  • Quantitative skills, a data driven mindset
  • Experience working in a technology or digital platform environment
  • Understanding of trust and safety tech policies, global legal and regulatory frameworks related to online safety and harm prevention communication

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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