EMEA Order Entry Specialist — Fast-Paced Customer Service

Assa Abloy Ab; Galway; Híbrido; EUR 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Benefits and annual leave

Resumo da oferta

HID Global in Galway, Ireland is seeking an Order Entry Specialist to efficiently process orders and ensure accurate data entry in our ERP system. You will support customers and internal teams across the EMEA region, ensuring orders are entered on time and in compliance with SLA.

The ideal candidate has customer service or order management experience, proficiency with MS Office, and familiarity with Oracle or Salesforce.

Qualificações

• Customer service or order management experience required.
• Ability to manage data entry with high accuracy and meet SLA.
• Proficiency with MS Office and basic computer skills.

Responsabilidades

• Process orders from internal and external customers within SLA.
• Highlight trends impacting processing and collaborate with Customer Service to resolve.
• Build and maintain excellent relationships with internal and external customers.
• Attend training to deepen product knowledge and tools usage.
• Identify opportunities for process improvements and support implementation.

Conhecimentos

Customer service

Order management

Data entry accuracy

SLA adherence

Relationship building

Ferramentas

Oracle

Salesforce

OCR tool

Descrição da oferta de emprego

HID Global in Galway, Ireland is seeking an Order Entry Specialist to efficiently process orders and ensure accurate data entry in our ERP system. You will support customers and internal teams across the EMEA region, ensuring orders are entered on time and in compliance with SLA.

The ideal candidate has customer service or order management experience, proficiency with MS Office, and familiarity with Oracle or Salesforce.