EMEA Customer Success Enablement Leader

Okta; Dublin; Hybrid; EUR 56,000 - 77,000; Full time

Job summary

Okta in Dublin, Ireland, is seeking an Associate EMEA Enablement Manager to champion CSM enablement across EMEA. You will partner with product, learning, and content teams to design and deliver enablement programs, tailoring them to diverse audiences and ensuring measurable impact for retention and growth.

The role requires initiative, strong communication, and the ability to operate in a fast-paced, matrixed environment across multiple time zones. Hybrid work setup in Ireland is available.

Qualifications

• Must show initiative with prior examples or clear ideas for the role.
• Strong communication and executive presence across diverse teams.
• Experience collaborating with cross-functional stakeholders in a matrixed environment.

Responsibilities

• Identify EMEA CSM readiness needs and communicate them effectively.
• Understand CSM day-to-day to ideate and deliver enablement programs.
• Equip EMEA CSM teams with product knowledge, processes and tools.
• Use data to measure impact and inform future initiatives.
• Design, create, and deliver enablement programs with cross-functional partners.
• Engage with EMEA leadership to validate requirements and results.
• Coordinate localization and delivery of training content produced by global teams.

Skills

Initiative

Communication skills

Stakeholder management

Team collaboration

Job description

Okta in Dublin, Ireland, is seeking an Associate EMEA Enablement Manager to champion CSM enablement across EMEA. You will partner with product, learning, and content teams to design and deliver enablement programs, tailoring them to diverse audiences and ensuring measurable impact for retention and growth.

The role requires initiative, strong communication, and the ability to operate in a fast-paced, matrixed environment across multiple time zones. Hybrid work setup in Ireland is available.