EMEA Customer Success Enablement Lead

Okta; Dublin; On-site; EUR 56,000 - 77,000; Full time

Benefits offered by this job

Equity

Bonus

Healthcare

Paid time off

Parental leave

Job summary

Okta in Dublin, Ireland is seeking an Associate EMEA Enablement Manager to lead enablement for the Customer Success Manager organization across EMEA. This role will drive Okta's first CSM-focused enablement motion and partner with product, learning and content teams to deliver impactful programs.

You will build scalable enablement, deliver data-driven improvements, and support retention and growth across a diverse EMEA landscape from Dublin.

Qualifications

• 5+ years of enablement experience in the software industry.
• Demonstrates strong communication skills and executive presence.
• Able to understand and present to a technical audience.
• Ability to work in a fast-moving, matrixed environment.
• Deep understanding of customer success and enablement strategies.

Responsibilities

• Identify and communicate the EMEA CSM organization's readiness needs.
• Collaborate with cross-functional teams to design and deliver enablement programs.
• Equip EMEA CSM teams with product knowledge, skills and processes.
• Lead discovery sessions with business leaders to refine requirements.
• Coordinate localization and delivery of training for EMEA audiences.

Skills

Enablement experience

Communication skills

Travel willingness

Cross-functional collaboration

Executive presence

Job description

Okta in Dublin, Ireland is seeking an Associate EMEA Enablement Manager to lead enablement for the Customer Success Manager organization across EMEA. This role will drive Okta's first CSM-focused enablement motion and partner with product, learning and content teams to deliver impactful programs.

You will build scalable enablement, deliver data-driven improvements, and support retention and growth across a diverse EMEA landscape from Dublin.