EFM&S Helpdesk Administrator

Children’s Health Ireland Jobs; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Children’s Health Ireland is seeking an experienced administrative professional to provide comprehensive support to the EFMS Management Team and Helpdesk. You will coordinate administrative activities, maintain accurate records, and respond to internal and external queries to help ensure smooth day‑to‑day operations.

The role requires strong organisational skills, attention to detail, an ability to work collaboratively, and proficiency with MS Office in a busy Dublin environment.

Qualifications

• Leaving Certificate or equivalent.
• Minimum of 1 year’s administrative experience.
• Proficient in Microsoft Office i.e. Excel, Word, Outlook.
• Proven track record of administrative experience.

Responsibilities

• Provide administrative and operational support to the EFMS Management Team and Helpdesk.
• Coordinate administrative activities, maintain accurate records and documentation, respond to internal and external queries.
• Assist with the management of service requests and communications.

Skills

Organisational skills

Attention to detail

Teamwork

Education

Leaving Certificate

Tools

MS Office Suite

Job description

The purpose of this role is to provide comprehensive administrative and operational support to the EFMS Management Team and Helpdesk function. The postholder will support the effective day-to-day delivery of services by coordinating administrative activities, maintaining accurate records and documentation, responding to internal and external queries, and assisting with the management of service requests and communications. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively to ensure efficient and professional support across the department.

Essential Criteria

• Leaving Certificate or its equivalent or show commitment towards achieving same.
• Minimum of 1 year’s administrative experience.
• Proficient in Microsoft Office i.e. excel, word, outlook.
• Proven track record of administrative experience.

The closing date for submissions of CV’s and cover letter is 24th September 2026 by 5 pm.

It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.

Below, you’ll find the list of commencement dates for 2026 and 2027 for your information.

• 7th December 2026
• 4th January 2027
• 8th February 2027