Duty Manager – 4★ Hotel | Pension & Development

Talbot Hotel Clonmel; Clonmel; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Free parking

Complimentary Leisure Club Membership

Staff Meals

Contributory company pension scheme

Employee Assistance Programme

Talbot Collection Friends and Family R

Training and Development Opportunities

Being part of a progressive & growing

Job summary

Talbot Hotel Clonmel is seeking an experienced and reliable Duty Manager to join our exceptional team. If you like multi‑tasking, exposure to all hotel aspects, and pride yourself on customer service, this is a great opportunity.

The successful candidate must have 2 years' Duty Manager experience in a 4* hotel and at least 3 years' food and beverage experience in a 4* hotel. A hotel management qualification is advantageous; strong communication and teamwork skills are essential.

Qualifications

• 2 years' experience as Duty Manager in a 4* hotel.
• At least 3 years' food & beverage experience in a 4* hotel.
• A third level qualification in hotel management is advantageous.
• Must be proficient in English (spoken and written).

Responsibilities

• Assist the Hotel Manager in ensuring the effective operation of the hotel across all departments.
• Ensure efficient food & beverage service in bar and restaurant, especially at peak times.
• Maintain excellent guest service by all team members.
• Manage and respond to customer queries promptly and proactively.
• Handle guest complaints swiftly to turn experiences positive.
• Carry out security and departmental checklists.
• Prioritise team and guest safety and wellbeing on duty.
• Assist in other departments as needed.
• Carry out any adhoc duties as assigned by Management.

Skills

Duty Manager experience (4*)

F&B experience (4*)

Teamwork & communication

English proficiency

Education

Hotel management degree

Job description

Talbot Hotel Clonmel is seeking an experienced and reliable Duty Manager to join our exceptional team. If you like multi‑tasking, exposure to all hotel aspects, and pride yourself on customer service, this is a great opportunity.

The successful candidate must have 2 years' Duty Manager experience in a 4* hotel and at least 3 years' food and beverage experience in a 4* hotel. A hotel management qualification is advantageous; strong communication and teamwork skills are essential.