Duty Manager

Hollybank Trustees Ltd; Carlow; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Free parking

Pension Scheme

Life Insurance

Employee Counselling Line

Bike to Work Scheme

Leisure Club Membership

Uniform

Christmas Savings Scheme

Job summary

Talbot Hotel Carlow, part of Talbot Collection, is seeking an experienced Duty Manager to ensure a friendly and efficient 4-star service across the property and to supervise all hotel areas in line with company standards. You will lead F&B teams, train staff, and maintain excellent guest relations while acting as an ambassador for the Talbot Collection.

The role requires strong leadership, a passion for customer satisfaction, fluency in English, and availability for variable shifts in a busy

Qualifications

• Strong leadership skills and a passion for customer satisfaction.
• Friendly and professional work attitude;
• Fluent English essential - written and spoken;
• Must be available to work variable shifts;
• Excellent interpersonal and organisational skills;
• Have worked as a Duty Manager/Bar Manager/Restaurant Manager in a 4 Star property

Responsibilities

• Lead and motivate teams
• Maintain and improve efficiency and effectiveness of the F&B Department
• Train and develop staff in line with company policies and SOPs
• Adjust roster according to the business levels
• Oversee the daily operations in the hotel
• Build professional relationships with all the managers

Skills

Leadership

Fluent English

Interpersonal skills

Organizational skills

Shift availability

Job description

Location: On site / Carlow, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Negotiable salary

Talbot Hotel Carlow, part of Talbot Collection are currently recruiting for an experienced Duty Manager.

Overall Job Purpose

To ensure a friendly and efficient 4 Star service throughout the property and to supervise all areas of the hotel ensuring the maintenance of agreed company standards. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an ‘ambassador’ of the Talbot Collection at all times.

Role Specific Duties:

• Lead and motivate teams
• Maintain and improve efficiency and effectiveness of the F&B Department
• Trainand develop staffin line with company polices and SOPs
• Adjust roster according to the business levels.
• Friendly and professional work attitude;
• Oversee the daily operations in the hotel
• Build professional relationships with all the managers

The successful candidate will have:

• Strong leadership skills and a passion forcustomer satisfaction.
• Friendly and professional work attitude;
• Fluent English essential - written and spoken;
• Must be available to work variable shifts;
• Excellent interpersonal and organisational skills;
• Have worked as a Duty Manager/Bar Manager/Restaurant Manager in a 4 Star property

What do we offer?

• Complimentary Leisure Club Membership
• Discounted Accommodation Rates
• Life Insurance
• Employee Counselling Line
• Bike to Work Scheme
• Pension Scheme
• Christmas Savings Scheme
• Free parking
• Uniform

***Talbot Hotel Carlow is an equal opportunities employer***