Drawings Room Host

The Merrion Hotel, Dublin; Dublin; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Free meals on duty

Uniform cleaning

Birthday gifts

Taxi travel subsidy

Bike to work program

Parking discount

Health insurance

Pension plan

Holiday entitlement

Refer a friend bonus

Employee discounts

Counselling support

Job summary

The Merrion Hotel in Dublin is seeking a Drawings Room Host to deliver exceptional five-star service. You will welcome guests, seat them, and ensure a smooth flow through the Drawing Rooms while collaborating with a professional team.

Excellent spoken and written English, strong guest focus, and flexible, shift-based availability are essential to thrive in this welcoming environment with attractive benefits and training.

Qualifications

• Strong guest focus and communication skills.
• Excellent spoken and written English.
• Good multitasking ability and flexibility.
• Willingness to work shifts and irregular hours.

Responsibilities

• Welcoming and seating guests at allocated tables.
• Controlling the flow of guests in the Drawing Rooms.
• Directing guests to other departments when needed.
• Ensuring a five-star, warm welcome for all guests.
• Assisting with service as required.

Skills

Guest focus

Communication skills

English proficiency

Multitasking

Flexibility

Shift work

Job description

The Merrion, one of Dublin's finest luxury hotels, is recruiting for a Drawings Room Host. Centrally located in Dublin within easy reach of public transport, this role will offer you the opportunity to work in a beautiful hotel where the highest of standards are in place and where you have all the tools you need to do your job. Working alongside an experienced team, you will be offered plenty of training. This is a really rewarding role on a team where you can be assured of a warm welcome!

The Role

We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team, you will be part of creating Merrion Moments for our guests and colleagues with your main duties including:

• Welcoming and sitting the guest to their allocated tables
• Controlling the flow of people coming through the Drawing Rooms
• Directing the guest to other departments if necessary
• Ensuring that a five-star, warm welcome is provided to all guests
• Assisting with service where required

Who We Are Looking For

The successful candidate will have strong guest focus, communication skills, great spoken and written English, multi-tasking ability and enjoy contributing in a positive way to The Merrion Culture. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel. Flexibility in response to guest and business needs is required, no two days are the same! Shift work & flexibility are required in this position.

Our belief is that the success of The Merrion Hotel depends on the commitment of each member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

• Competitive pay rates
• Free hot meals on duty
• Free cleaning of company provided uniforms
• Birthday gifts and Service Awards
• Subsidized taxi travel: we contribute up to €20 of your taxi fare for travel to or from work outside usual public transport times
• Travel and Bike to Work - Tax saving Schemes, discounted parking in the city
• Safe scooter and bike parking facilities
• Health and Dental Insurance payments
• Contributory Pension Plan from the day you start work, including Death in Service benefit
• Increased holiday entitlement with length of service
• Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
• Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
• Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members

About The Merrion

The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.