Domestic Sales Executive

Calorgas

Dublin

On-site

EUR 32,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Annual Leave

Bank holidays and extra company days

Company use vehicle

Pension contributions

Life Assurance

Income Protection

Christmas Voucher

Employee Assistance Programme

Professional Development & Sponsorship

Employee Discounts on Calor products

Volunteering opportunities

Cycle to Work Scheme

Anti-flu vaccine contributions

Eye test contributions

Subsidised canteen facilities

Social events

Free Car Parking

Job summary

Calor is actively seeking a Domestic Sales Representative to drive growth in the domestic central heating sector. You will manage leads, sign contracts, and coordinate installation to ensure a seamless customer experience.

The role involves travel across the assigned regions and requires an energetic, customer-focused, field-based sales professional. Responsibilities include meeting sales targets, leveraging leads, visiting sites, and reporting using CRM and Qliksense tools.

Qualifications

Proven track record in B2C sales within energy/heating/plumbing sectors.
Strong ability to generate leads, convert opportunities, and meet sales targets.
Experience building trust and rapport with homeowners and customers to identify needs.

Responsibilities

Achieve and exceed sales targets set by the company.
Utilise marketing and specifier leads to manage, nurture, and sign new domestic customers.
Sign contracts with customers and ensure terms are understood.
Conduct site visits and complete Tank Site and Access Reports for compliant tank placement.
Collaborate with specifiers and installers within the region to support sales process.

Skills

B2C sales

Lead generation

Negotiation

Customer relationship

Field-based sales

Driving licence

Tools

CRM systems

Microsoft Office

Qliksense

Job description

We have three exciting opportunities currently open within our Domestic Sales Team.

Location:

1.Wexford

2.Meath/Westmeath

3. Offaly/Laois

The primary responsibility of the Domestic Sales Representative will be to drive growth in the domestic central heating sector through effective and efficient lead management and the securing of new domestic customers in line with our strategic growth objectives. The successful candidate will work closely with the wider Calor team, developing relationships with key stakeholders such as the Home Energy Support Team, the Marketing Team, Installers, Specifiers and Builders. The successful candidate will play a crucial role in meeting key sales targets by effective lead management and follow up, engaging with customers, signing contracts, and coordinating the installation process to ensure a seamless end-to-end customer experience. This challenging position requires an energetic and driven individual with well-developed interpersonal skills.

Responsibilities:

Achieve and exceed sales targets set by the company.
Utilise both marketing and specifier generated leads to manage, nurture, and sign new domestic customers.
Ensure a high conversation rate is maintained from lead to contract signed and first fill.
Sign contracts with customers, ensuring all terms and conditions are clearly understood.
Conduct site visits and complete Tank Site and Access Reports to ensure compliant placement of storage tanks.
Work collaboratively and supportively with the network of key specifiers and installers within the assigned region.
Meet with customers to understand their energy needs; apply a consultative selling approach, identifying customer's needs and proposing solutions by providing compelling value propositions.
To deliver excellence in customer experience (CX) by embodying Calor's values and upholding the standards of accountability, seamless service, and curiosity.
Stay updated on industry trends and Calor product knowledge to effectively communicate benefits to customers.
Represent Calor in a professional manner, networking at events to promote the Calor brand and products.
Collaborate and coordinate the installation process with the Home Energy Support Team and internal departments to ensure effective and seamless sales process and customer experience.
Utilise relevant IT systems (CRM, Qliksense, Microsoft Office) for reporting /analysis as required by the role.
Attend and actively participate in team meetings.
Contribute to the Calor safety culture by adhering to relevant tank siting standards always acting in a safe and responsible manner.
Ensure that health and safety of yourself and your colleagues is a priority in everything that you do - log Health and Safety conversations, as appropriate focusing on either an 'unsafe condition' where we see something that could cause injury to a person or an 'unsafe act' which is something that someone does that can lead to injury.
This role will have elements of flexible working; evening and weekend hours are a prerequisite. In addition, the successful candidate may be required to travel and stay overnight in accordance with business needs.
Any other duties as deemed reasonable by management.

Proven track record in B2C sales, ideally within the energy, heating, LPG, plumbing, or related trade sectors.
Strong ability to generate leads, convert opportunities, and consistently achieve sales targets.
Experience building trust and rapport with homeowners and customers to identify needs and provide solutions.
Commercially minded with excellent negotiation, influencing, and closing skills.
Customer-first approach with a focus on delivering an outstanding customer experience.
Self-motivated, results-driven, and comfortable working independently in a field-based role.
Strong organisational skills, attention to detail, and commitment to safety.
Competent in CRM systems, Microsoft Office, and mobile sales technology.
Full clean driving licence

Territory is subject to review based on business requirements.

Key Behavior's:

Putting People at the Heart

You earn your people's trust through honesty and integrity.
You treat people with care and respect.
You invest in your personal growth.
You provide honest feedback and encourage others to do the same.
You seek diverse perspectives to achieve team goals.

Setting Ambition

You articulate your goals in a way everyone understands.
You provide guidance through everyday actions and decision-making.
You bring people along with us using our personal energy.
You translate your goals and ambitions into objectives and actions.
You communicate clearly, openly, and often.

Ensuring Wellbeing

You safeguard a safe, positive, and supportive workplace.
You make sure people feel free to speak up and share opinions.
You encourage initiative and pursue new ideas.
You drive a culture that values, encourages, and supports diversity.
You never compromise on our ethics and compliance.

Problem Solving

You analyse all types of information and draws well-reasoned conclusions.
You probe information, weighing up the pros and cons of different solutions.
You problem solve issues so that they do not reoccur.
You make confident decisions based on facts and data.
You accelerate learning by constantly testing, refining, and improving.

Delivering Result

You balance short-term success with long-term goals.
You achieve ambitious goals and take accountability for results.
You focus on real and relevant customer needs.
You leverage the power of your networks both inside and outside the company.
You show courage in trialling new solutions and delivering positive project outcomes.