Dog-Friendly Operations & Admin Assistant

Autism Assistance Dogs Ireland; Cork; Hybrid; EUR 18,000 - 26,000; Part time

Job summary

Autism Assistance Dogs Ireland (AADI) is seeking an Internal Operations Assistant to join our head office team in Little Island, Cork. You will provide practical and administrative support across our office, facilities, fleet and programmes, helping colleagues deliver our mission.

The role requires at least two years in office administration or related fields, strong organisational skills and a proactive, empathetic approach.

Qualifications

• At least 2 years’ experience in office administration, customer service or operational support.
• Ability to work independently and take initiative to improve operational efficiencies where possible.
• Strong organisational skills, attention to detail and the ability to prioritise changing daily demands.
• A flexible, collaborative approach and a willingness to learn and support a range of duties.
• Professional, empathetic communication skills when dealing with families, colleagues, suppliers and the public.
• Confidence using Google Workspace, including Gmail, Sheets, Docs and Drive, and learning new database systems.
• An understanding of the importance of confidentiality and accurate record-keeping.
• A full driving licence.
• Experience of stock management and vehicle fleet management would be an advantage.
• You must be comfortable working around dogs, as they are present in the office daily.

Responsibilities

• Office and team support: Handling phone and email enquiries, welcoming visitors, organising meetings, taking minutes and assisting with travel, accommodation and events.
• Facilities and fleet administration: Coordinating suppliers and contractors, supporting building maintenance, and keeping vehicle servicing, insurance and other fleet records up to date.
• Stock and equipment: Monitoring supplies, dog food and equipment, maintaining stock records and carrying out regular stocktakes.
• Programme administration: Supporting our Dog Training, Puppy Scheme, Breeding and School Support Dog teams with administration, data entry and accurate record-keeping.
• Staff and compliance support: Helping maintain health and safety records, timesheets, annual leave records, staff training logs and IT equipment inventories.
• Practical operational support: Lending a hand with event setups and occasional cover across our charity facilities, including the Dog House, when needed.

Skills

Office administration

Customer service

Organisational skills

Google Workspace

Confidentiality

Tools

Google Workspace

Job description

Autism Assistance Dogs Ireland (AADI) is seeking an Internal Operations Assistant to join our head office team in Little Island, Cork. You will provide practical and administrative support across our office, facilities, fleet and programmes, helping colleagues deliver our mission.

The role requires at least two years in office administration or related fields, strong organisational skills and a proactive, empathetic approach.